George Matis

• Managing 170 Properties and growing with new business.
• Business Development Management
• Supported the managing director with all aspects of her role when I initially started as an Executive Assistant.
• Maintained confidential records and files related to day-to-day business operations.
• Ingoing, outgoing & routine inspections for the entire portfolio.
• Maintenance coordination for the portfolio
• Monitored incoming emails for the managing director and myself, ensuring they were responded to accordingly in a timely manner.
• Acted as a liaison between the managing director and internal and external stakeholders to facilitate the flow of communication.
• Assess rental applications, conduct background checks and approve rental applications.
• Provided guidance and support to junior team members in order to facilitate their professional development.

Senior PM till December 2023 -

• Manage the operational management of 98 properties in the actively growing rent roll.
• Focus on business development, achieving an agency portfolio growth of 40% in the first 3 months of my position through sales referrals.
• Developed and implemented training plans to ensure team members had the necessary skills to achieve their goals.
• Monitored team performance, identified areas of improvement, and provided feedback and coaching.

Sales-

• Prospect the local market to source new leads for the business.
• Conduct open home inspections with effective buyer management.
• Completed weekly vendor updates with reporting data.
• Keep all data relevant and updated within the company CRM.

• Sold off the plan apartments within the Newcastle area. Projects including Huntington, The Crossing, Chapter, The Store & Sovereign Park.
• See through the process of exchanging a sales contract to settlement of the property.
• Secure holding deposit’s and prepare sales advices.

• Created budgets and monitored expenses related to managing properties.
• Budget reconciliations.
• Conducted regular inspections of managed properties to identify any issues requiring attention.
• Handled rent collections from tenants on a monthly basis and kept accurate records of payments received.
• Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.

• Manage solely the day to day running of a portfolio of 215 properties
• All aspects of start to finish property management.
• Winners of the 2020 National REIA Awards- Residential Property Management Team of the Year

• Programs Used - SAGE & Hub-Spot
• Effectively identify where customers were in their business lifecycle and provide solutions relevant to their situation either by assisting with an upgrade from REST to PropertyTree or by providing solutions for further training and growing share of wallet of their existing platform
• Conduct a demonstration of the product showcasing all features and functions to the client onsite & online and commence/finalise the sale process with them.

• Managed a portfolio of 305 properties with a junior leasing consultant in my pod
• Responsible for training and overseeing the property management staff, implementing new systems & processes, conducting one on one meetings, liaising with owners, tenants and trades people, pre-settlement inspections, defect management, leasing administration & arrears management

• Responsible for all property management ad hoc duties, leasing of existing and off the plan residential properties.