Worked field repairs for commercial and residential properties. Including gutter work, shingle/tile/slate repair, chimney/window/wall flashings (new, repair)
Project Manager/Estimator
Hanson Roofing INC.
09.2017 - 04.2022
Managed projects from procurement to commission.
Achieved project deadlines by coordinating with contractors to manage performance.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Maintained open communication by presenting regular updates on project status to customers.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Monitored project performance to identify areas of improvement and make adjustments.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Identified issues, analyzed information and provided solutions to problems.
Reported regularly to managers on project budget, progress, and technical problems.
Sales Expert
AUSMV
04.2022 - Current
Trained new employees on customer service, money handling and organizing strategies.
Generated new leads through networking and attending industry events.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Met existing customers to review current services and expand sales opportunities.
Built diverse and consistent sales portfolio.
Negotiated contracts with clients and developed relationships with key personnel.
Mentored junior team members, sharing best practices to enhance their selling techniques and overall performance.
Negotiated prices, terms of sales and service agreements.
Maintained current knowledge of evolving changes in marketplace.