Georgia Anderson
Kangaroo Point ,QLD
Summary
I'm a caring disability support worker who is skilled at working with individuals living with a multitude of health-related issues, both physical and psychosocial. Versed in daily living support, meal preparation, and mobility assistance. I offers excellent interpersonal and communication skills developed through field experience.
Overview
8
8
years of professional experience
Work History
Disability Support Worker
Lakefield Care
09.2023 - Current
- I support clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Provided crisis intervention services to individuals facing medical, emotional, and mental health challenges in hospital settings.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Disability Support Worker
Care Nation Pty Ltd.
06.2022 - 09.2023
- Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings, such as education or healthcare environments.
- Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
- Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisors well-informed.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Customer Service Manager
UniLodge
11.2018 - 06.2022
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Kept accurate records to document customer service actions and discussions.
- Took ownership of customer issues and followed problems through to resolution.
- Maintained detailed records of interactions with clients, allowing for easy retrieval when needed during follow-up communications or escalations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Hospital Orderly & Cleaner
Princess Alexandra Hospital
06.2016 - 12.2016
- I collected laboratory specimens, dropped them off at laboratories, and picked up test results.
- Checked patient rooms for adequate linens and supplies and restocked as necessary.
- Assisted in transferring patients between departments, facilitating efficient coordination of healthcare services.
- Provided physical support to patients through diverse types of mobility assistance.
- Maintained a clean and safe environment to promote patient safety and comfort.
- Assisted nursing staff with patient care tasks, resulting in a more streamlined workflow.
- Cleaned, sanitized, and moved hospital equipment.
Education
Tafe QLD Associate Enrolled Nursing - Nursing Practice
TAFE QLD
Southbank, QLD12.2025
CERT III in Community Services -
TAFE QLD
Southbank 11.2022
High School Diploma -
St Francis College
Crestmead 11.2013
Skills
- Documentation And Reporting
- Schedule Coordination
- Computer Skills
- Creative Thinking
- Recordkeeping proficiency
- Team Leadership
- Problem-Solving
- Self-Care Promotion
- Safety Management
Additional Information
Cert. III in Community Services, CPR and first aid certificates, Blue card, Yellow card (working screening check), All vaccinations are up to date, including COVID 19.
Timeline
Disability Support Worker
Lakefield Care
09.2023 - Current
Disability Support Worker
Care Nation Pty Ltd.
06.2022 - 09.2023
Customer Service Manager
UniLodge
11.2018 - 06.2022
Hospital Orderly & Cleaner
Princess Alexandra Hospital
06.2016 - 12.2016
Tafe QLD Associate Enrolled Nursing - Nursing Practice
TAFE QLD
CERT III in Community Services -
TAFE QLD
High School Diploma -
St Francis College
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