Georgia Gillespie
Wandin North,Victoria
Summary
Compassionate, respectful, hard-working and observant individual with a strong dedication to helping individuals in need of mental health support. Obtaining a Diploma and Bachelor of Health Sciences with a double major of Nutrition and Psychological Sciences. Possesses deep understanding of mental health and behavioural sciences with ability to utilize knowledge to assist individuals in managing mental health challenges. Experience working in customer service, communicating and listening to individuals needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hair Salon Assistant
Lady McBeth Hair and Beauty
11.2017 - 03.2018
- Answered telephone calls to provide information and schedule new appointments.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Offered exceptional service and support to walk-in and scheduled customers.
- Provided customers with beverages when requested.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Pharmacy Assistant
Eastfield Pharmacy
05.2018 - 12.2018
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
- Updated computer system with current customer, payment and inventory information.
- Supported operations with filing, copying and faxing.
- Completed and filed documentation for insurance, store and liability purposes.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Verified patient information to correctly dispense medications.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Re-stocked shelves with prescribed medications and health care products.
- Assisted customers to their cars when needed.
- Worked in a team environment.
- Opened and closed store.
- Working under pressure during busy time periods.
- Projecting a positive, friendly, enthusiastic manner to both fellow team members and customers alike.
- Accepting prescriptions for processing by our pharmacist team.
Office Worker
Concept Boiler Systems
04.2018 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Kept office equipment in good working order with routine maintenance like changing out cartridges and adding paper.
- Maintained digital and physical files for projects, business records and customer accounts.
- Executed record filing system to improve document organization and management.
- Ordered and restocked office supplies to keep staff efficient and on-task.
- Competency in Microsoft Office.
- Excellent Telephone manner when talking to clients.
- Flexible approach to daily tasks, with the ability to multi-task.
- On-the-job training, and upskilling to become workplace leaders.
- Worked in a team environment to discuss and complete tasks to a high quality.
Education
VCE – Year 12 -
YARRA HILLS SECONDARY COLLAGE
2019
Diploma of Health Sciences -
DEAKIN COLLEGE
Burwood, VIC02.2021
Bachelor of Health Sciences - Nutrition, Psychological sciences
DEAKIN UNIVERSITY
Burwood, VIC10.2023
Skills
- Customer Service
- Office Administration
- Inventory Management
- Data Entry
- File Maintenance
- Professional and Mature
- Team Bonding
- Filing and Data Archiving
- Time Management
- Processing Payments
Certification
Working with Children's check
COVID-19 vaccination certificate
Drivers License
Timeline
Pharmacy Assistant
Eastfield Pharmacy
05.2018 - 12.2018
Office Worker
Concept Boiler Systems
04.2018 - Current
Hair Salon Assistant
Lady McBeth Hair and Beauty
11.2017 - 03.2018
VCE – Year 12 -
YARRA HILLS SECONDARY COLLAGE
Diploma of Health Sciences -
DEAKIN COLLEGE
Bachelor of Health Sciences - Nutrition, Psychological sciences
DEAKIN UNIVERSITY
Working with Children's check
COVID-19 vaccination certificate
Drivers License
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