Georgia Hancox
Airlie Beach,QLD
Summary
I am a reliable and caring worker with a number of years experience working in many different environments, with a background of delivering exceptional customer service and consistently driving company success through my friendly and hard working attitude. I have a passion for hospitality and looking for a stable full time job.
Overview
11
11
years of professional experience
Work History
Supervisor
The Loose Moose
04.2024 - 08.2025
- Supervised staff in a fast paced restaurant, managing daily operations and admin tasks reporting to my manager. Trained and mentored new staff members while maintaining excellent customer service and supporting daily floor operations. Handled reservations, customer complaints and feedback and ensured smooth staff transitions.
Front of House
Transport Hotel
10.2023 - 04.2024
- Skilled in setting tables and seating customers in a timely manner with a smile on my face, delivering exceptional service by swiftly running food and drinks, while maintaining cleanliness. Making drinks for customers and serving them face to face, understanding how to work in a face paced environment, ensuring the customer is always the main priority.
Secretary
Environment agency
Buckinghamshire
10.2022 - 05.2023
- Managing diaries using outlook and filing email, developing time management skills and the ability to multitask, organising work events.
Support Worker
Walfinch
Buckinghamshire
06.2021 - 09.2022
- Ensuring the mental and physical wellbeing of clients, creating a comfortable and safe space; assisted with personal care activities such as washing and dressing and consistently promoting positive health and hygiene; used excellent communication and interpersonal skills to engage and interact with individuals in need; Provided outstanding levels of care receiving continued praise from clients and their families.
Office Assistant
Whistl
Buckinghamshire
07.2019 - 09.2020
- Handled the day to day office admin tasks as efficiently as possible maintaining high standards of work and in a time efficient manner.
Barista
Cafe Globe
Buckinghamshire
06.2019 - 09.2019
- Delivered excellent customer service; managed peak café hours effectively; built strong and positive customer relationships by remembering personal preferences.
Nursery Assistant
Wizard Staff Solutions
Buckinghamshire
06.2019 - 09.2019
- Working under the instruction of the nursery leader to provide high quality activities that also regard the safety and well being of the children, interacting with them according to their personal needs.
Sales Advisor
Mint Velvet House of Fraser
Buckinghamshire
11.2016 - 09.2018
- Making sure customers always leave feeling satisfied with their shopping experience, tailoring to their personal needs. I maximized sales opportunities and received the highest number of loyalty cards frequently per month, managing stock and rebranding the shop floor to ensure it was always up to date with the latest trends.
Sales Advisor
Benetton
Beaconsfield
09.2014 - 10.2016
- Delivered high levels of customer satisfaction through product knowledge and attentive service, organizing store displays to engage customers and always greeting them with a smile.
Education
English Literature, Ancient History, Media
Great Marlow School
Certificate of Higher Education - English Literature and Education Studies
Liverpool Hope University
Skills
- RSA Certified
- Reliable
- Patient
- Team player
- Adaptable
- Attentive
- Good time management
Timeline
Supervisor
The Loose Moose
04.2024 - 08.2025
Front of House
Transport Hotel
10.2023 - 04.2024
Secretary
Environment agency
10.2022 - 05.2023
Support Worker
Walfinch
06.2021 - 09.2022
Office Assistant
Whistl
07.2019 - 09.2020
Barista
Cafe Globe
06.2019 - 09.2019
Nursery Assistant
Wizard Staff Solutions
06.2019 - 09.2019
Sales Advisor
Mint Velvet House of Fraser
11.2016 - 09.2018
Sales Advisor
Benetton
09.2014 - 10.2016
English Literature, Ancient History, Media
Great Marlow School
Certificate of Higher Education - English Literature and Education Studies
Liverpool Hope University