Georgia Harrison
Brisbane,QLD
Summary
A motivated and experienced professional with a substantial background in administration and project coordination, I bring a wealth of knowledge to contribute to your team. My customer-focused approach is complemented by a collaborative work style, enabling effective partnerships with team members and managers to see projects through to completion. Building and maintaining strong relationships has been at the core of my career. Years of navigating fast-paced environments have equipped me with organisational and time management skills, ensuring efficiency in every aspect of my work.
Overview
11
11
years of professional experience
Work History
Project Officer - Delivery Performance
WAIPA DISTRICT COUNCIL
Te Awamutu
08.2023 - 08.2024
- Supported Project and Program Managers, along with Engineers, in executing Long-Term Plan projects.
- Assisted in the tendering process.
- Managed the end-to-end processing of Purchase Orders.
- Pulled together project implementation plans and procurement plans.
- Recognized potential risks and developed corresponding mitigations for all projects and contracts.
- Regularly reviewed and updated all risk registers.
- Processed monthly payment claims and invoices to meet contractual time frames.
- Collaborated with internal teams to compile necessary contract documentation during all phases.
- Generated weekly and monthly reports for various projects/contracts using Power BI.
- Co-ordinated project and contract meetings, attended to take minutes and actions and distributed the minutes after meeting.
- Filed contracts and project documents in Council's electronic database.
- Conducted routine audits on contract documentation to verify alignment with Project Management Framework.
- Managed financial aspects of allocated projects including budgeting, forecasting, expenditure tracking and reporting processes.
Performance & Process Officer - Water Services
WAIPA DISTRICT COUNCIL
Te Awamutu
01.2021 - 08.2023
- Directed activities to drive project improvements and maintain compliance standards.
- Conducted site visits to Water and Wastewater Treatment Plants for compliance tasks.
- Ensured resource consent requirements were met by tracking and reporting.
- Teamed up with Compliance Officers and Operators to revise Standard Operating Procedures.
- Created new Standard Operating Procedures for processes that weren't documented.
- Collated and submitted accurate annual reporting to the New Zealand Water Regulator.
- Embedded important cultural values into every workday.
- Investigated complaints from internal staff related to processes, identified root causes, and recommended corrective actions.
Service Delivery Administrator - Transportation
WAIPA DISTRICT COUNCIL
Te Awamutu
01.2020 - 01.2021
- Led administrative tasks for the Transportation team and the Project Delivery team.
- Scheduled contract meetings, prepared agendas, took minutes, and ensured follow-up on action items.
- Drafted and modified professional service contracts.
- Updated monthly transportation reports for Power BI integration.
- Managed Transportation CRM's (customer requests) to ensure timely completion.
- Developed and maintained updated process maps in Promapp.
- Managed the end-to-end process for purchase orders.
- Handled all invoices for Transportation team.
- Managed filing of contract documentation efficiently.
- Created presentations using Microsoft PowerPoint for senior management team members.
Business Support Officer
WAIKATO REGIONAL COUNCIL
Hamilton
03.2018 - 01.2020
- Scheduled and organised meetings, took minutes and actions, followed up on action items.
- Processed and receipted purchase orders efficiently.
- Coordinated travel arrangements for staff attending events.
- Event co-ordination, including securing a venue, booking catering and hiring equipment.
- Updating Promapp processes for accuracy and compliance.
- Prepared mail merge letters and documents.
- Managed triaging of public service inquiries using the IRIS system.
- Provided guidance to ICM staff on corporate policies.
- Formatted technical reports meeting Council criteria.
- Oversaw all P-card transactions.
- Assisted with IT equipment, including starting Skype calls and setting up presentations.
Business Support Specialist - Management Support
WAIKATO REGIONAL COUNCIL
Hamilton
09.2018 - 12.2018
- Provided specialised support to two section managers.
- Coordinated collection and review of Catchment Committee reports.
- Performed calendar management and scheduling of appointments for the section managers.
- Monitored incoming emails and responded accordingly in a timely manner.
- Approved timesheets and purchase orders for managers.
- Processed and coded managers' P-card statements accurately.
- Meeting support including organising meetings, creating agendas, and taking minutes/actions.
- Organised travel arrangements, including flights, transportation, and accommodation.
- Assisted managers' direct reports with various tasks upon request.
Short Haul Travel Consultant & Sales Assistant
CALDER & LAWSON ORBIT TRAVEL
Hamilton
04.2013 - 03.2018
- Worked as Short-Haul Travel Consultant for corporate clients at Calder & Lawson for 4 years and then moved into the role of Sales Assistant.
- Created itineraries for corporate clients, including flight bookings, car rentals and hotel reservations.
- Assisted customers in making changes to existing itineraries or canceling trips.
- Collaborated with airlines, hotels and other vendors to ensure best rates for clients' trips.
- Processed payments from clients using a variety of methods such as invoices, credit cards or cash.
- Generated reports on sales performance metrics based on daily, weekly, monthly data analysis.
- Tracked client satisfaction ratings through surveys and feedback forms.
- Provided support during pre-trip preparations such as visa applications.
- Maintained updated knowledge of airline regulatory requirements and industry standards for client support.
Education
National Certificate in Computing Level 3 -
Sir George Seymour
HamiltonNational Certificate in Tourism Level 3 -
Sir George Seymour
HamiltonNational Certificate in Travel Level 3 & 4 -
Sir George Seymour
HamiltonAmadeus Certificate -
Sir George Seymour
HamiltonIntroduction to NZS 3910 Conditions of Contract for building and Civil Engineering Works -
Engineering New Zealand
Two-day Procurement training (Module 1 of Diploma in NZ Public Sector Procurement) -
Clever Buying
Drinking Water 101 Digital Badge -
Water New Zealand
Stormwater 101 Digital Badge -
Water New Zealand
Backwash 101 Digital Badge -
Water New Zealand
Wastewater 101 Digital Badge -
Water New Zealand
Excel Essential Skills -
Ace Computer Training
Power BI Essential Skills -
Ace Computer Training
Skills
- Reporting and documentation
- Meeting facilitation
- Document coordination
- Time management abilities
- Multitasking
- Problem-solving abilities
- Communication
- Adaptability
- Effective Relationship Building
- Contract support
References
- Renee Coutts, Former Waters Compliance Team Leader WDC, renee@couttsconsulting.co.nz, +64 27 378 0581
- Sherryn Paterson, Manager Delivery Performance WDC, Sherryn.Paterson@waipadc.govt.nz, +64 278 62247
- Paul Strange, Roading Manager Otorohanga District Council, Pauls@otodc.govt.nz, +64 27 321 3393
Timeline
Project Officer - Delivery Performance
WAIPA DISTRICT COUNCIL
08.2023 - 08.2024
Performance & Process Officer - Water Services
WAIPA DISTRICT COUNCIL
01.2021 - 08.2023
Service Delivery Administrator - Transportation
WAIPA DISTRICT COUNCIL
01.2020 - 01.2021
Business Support Specialist - Management Support
WAIKATO REGIONAL COUNCIL
09.2018 - 12.2018
Business Support Officer
WAIKATO REGIONAL COUNCIL
03.2018 - 01.2020
Short Haul Travel Consultant & Sales Assistant
CALDER & LAWSON ORBIT TRAVEL
04.2013 - 03.2018
National Certificate in Computing Level 3 -
Sir George Seymour
National Certificate in Tourism Level 3 -
Sir George Seymour
National Certificate in Travel Level 3 & 4 -
Sir George Seymour
Amadeus Certificate -
Sir George Seymour
Introduction to NZS 3910 Conditions of Contract for building and Civil Engineering Works -
Engineering New Zealand
Two-day Procurement training (Module 1 of Diploma in NZ Public Sector Procurement) -
Clever Buying
Drinking Water 101 Digital Badge -
Water New Zealand
Stormwater 101 Digital Badge -
Water New Zealand
Backwash 101 Digital Badge -
Water New Zealand
Wastewater 101 Digital Badge -
Water New Zealand
Excel Essential Skills -
Ace Computer Training
Power BI Essential Skills -
Ace Computer Training
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