Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Georgia Robinson

Bodalla,NSW

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Deep familiarity processing payments, handling and preparing food, and meeting customer demands with diligent and organized mentality. Hardworking and passionate job seeker eager to learn and grow to help team achieve company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista/Casual Kitchen Hand

Gundary Bakers
11.2021 - 04.2023
  • Worked in a fast-paced environment brewing and pouring coffee to deliver high quality beverages to customers.
  • Highly experienced in customer service providing customers with any information they may need.
  • Designed and created new meals for weekly specials, including regular takeaway sandwiches/toasties/cakes/slices.
  • Prepared food and coffee with high quality ingredients in a well cleaned, hygienic environment.
  • Collaborated with team members to prioritize tasks and handle peak hours accordingly.
  • Skilled in cash handling, basic bookkeeping and stocktakes.
  • Assisted in taking orders for and creating snack boxes and trays for large catering events.

Barista Shift Supervisor

Bodalla Dairy Shed
12.2017 - 11.2021
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
  • Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.
  • Ensured high-quality beverages by closely monitoring espresso extraction times and milk steaming techniques.
  • Versatile in cafe roles, including toastie and sandwich maker, ice-cream maker in cheese factory, and local tourist guide through calf bottle feeding.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Skilled in basic bookkeeping, stocktake and money sales.
  • Assisted customers with special requests and dietary concerns, ensuring their needs were met while adhering to company guidelines.

Education

Higher School Certificate -

Narooma High School
Narooma, NSW
12.2020

Skills

  • Opening and closing duties
  • Food Preparation
  • Beverage Preparation
  • Table Bussing
  • Espresso machine operation
  • Cash Handling
  • Food Running
  • POS Systems
  • Latte art
  • Cooking
  • Hospitality service expertise
  • Safe Food Handling Practices
  • Order Taking

Certification

  • Basic Barista Skills - Alfresco Coffee Roasters, Moruya NSW 2537- Day Course, Aug 10th, 2020
  • Class A - Responsible Service of Alcohol -TAFE Moruya NSW 2537 - Day Course, March 3rd, 2021
  • Class G - Responsible Conduct of Gambling - TAFE Moruya NSW 2537 - Day Course, March 4th, 2021

Timeline

Barista/Casual Kitchen Hand

Gundary Bakers
11.2021 - 04.2023

Barista Shift Supervisor

Bodalla Dairy Shed
12.2017 - 11.2021

Higher School Certificate -

Narooma High School

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Georgia Robinson