Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlie Walker

Barista/ FOH
Hawthorn

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Barista/ Kitchen Hand

Method Health
10.2020 - Current
  • Company Overview: formerly Aspire Fitness
  • This job taught me how to transform from a reserved teenage boy to a happy and helpful face to customers,
  • I learned how to put my head down when required to do some hard work and think quickly on my feet with initiative
  • I would often do many things around a kitchen and acquired knowledge from my peers quickly and became a helpful team member
  • I also learned how to resolve customer-related issues which resulted in both parties leaving happy within a fast-paced environment
  • Formerly Aspire Fitness

FOH/ Barista Hand

Kirkwood Deli
09.2024 - 02.2025
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Gained more experience on commercial coffee machines particularly in assisting a main barista in busy times. (Shots, iced drinks, cleaning up, dealing with customers)
  • Limited experience with steaming milk and the intricacies between different drinks.

Education

Bachelor of Science - Cybersecurity

Swinburne University of Technology
Hawthorn, VIC
04.2001 -

Skills

Beverage preparation

Espresso machine operation

Opening and closing duties

Cash handling

Friendly and outgoing

POS systems

Timeline

FOH/ Barista Hand

Kirkwood Deli
09.2024 - 02.2025

Barista/ Kitchen Hand

Method Health
10.2020 - Current

Bachelor of Science - Cybersecurity

Swinburne University of Technology
04.2001 -

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Charlie WalkerBarista/ FOH