Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Trade Sales Assistant
Mitre 10
Huonville, TAS
06.2022 - Current
Greeted customers and provided assistance with product selection.
Replenished merchandise on shelves as needed throughout the day.
Processed special orders for out-of-stock items when necessary.
Helped customers find specific products, answered questions and offered product advice.
Answered incoming telephone calls to provide store, products and services information.
Reviewed customer requests and provided competitive quotes in a timely manner.
Barista
Greenhouse Espresso
Kingston, TAS
05.2018 - 06.2022
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Monitored inventory levels of supplies and restocked when necessary.
Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Placed orders with suppliers for delivery of products required for daily operations.
Disability Support Worker
Mosaic Support Services
Lutana, TAS
12.2015 - 01.2018
Assisted clients with activities of daily living such as eating, dressing, and grooming.
Monitored client progress and reported any changes in behavior or health conditions to supervisor.
Provided emotional support to individuals with physical or mental disabilities.
Organised recreational and educational activities for clients according to individual needs.
Transported clients to appointments, social events, and other activities as needed.
Communicated regularly with families of disabled individuals regarding care plans and updates.
Administered medication according to doctor's orders and monitored side effects.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Retail Assistant/Barista
Donut King
Kingston, TAS
01.2013 - 01.2017
Greeted customers upon entry to the store and provided a positive shopping experience.
Processed payments using cash register, credit card machine and POS system.
Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
Assisted in setting up promotional displays, signage and window displays.
Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.
Organised storeroom items neatly on shelves according to size, color or type of item.
Kitchen Hand
The Mermaid Cafe
Kettering, TAS
01.2010 - 12.2012
Cleaned dishes, pots, pans and utensils.
Swept and mopped floors to maintain cleanliness in the kitchen area.
Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
Operated dishwashers to sanitize dishes and silverware.
Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.