Georgia White
Melton West
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
Work History
Receptionist /Administrative Assistant
William Adams CAT
02.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted with planning office events and meetings for smooth execution.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Streamlined invoice processing to ensure timely payments and financial operations.
- Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Hairdresser
Hair By Brooke
06.2021 - 02.2024
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Hairdresser
Bespoke Hairdressing By Susan Parker
02.2019 - 05.2021
Retail Assistant
Coles Supermarket
03.2018 - 02.2019
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Actively engaged customers to provide general assistance and information on store merchandise.
Education
Certificate III - Hairdressing
Victoria University
Melbourne, VIC08.2022
Year 11 - Secondary Education
Broadford Secondary College
Broadford2019
Skills
- Customer Experience
- Services Marketing
- Payment Transactions
- Cash Register Operations
- Service Quality
- Computerized Inventory Management
- Safety Standards
- Salon Management
- Desktop and Laptop Computers
- Organizational Systems
- Data entry
- Office administration
- Calendar management
- Mail handling
References
Chatty Enano
Branch Admin / Reception Manager
03 9931 9671
Timeline
Receptionist /Administrative Assistant
William Adams CAT
02.2024 - Current
Hairdresser
Hair By Brooke
06.2021 - 02.2024
Hairdresser
Bespoke Hairdressing By Susan Parker
02.2019 - 05.2021
Retail Assistant
Coles Supermarket
03.2018 - 02.2019
Certificate III - Hairdressing
Victoria University
Year 11 - Secondary Education
Broadford Secondary College
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