Summary
Overview
Work History
Education
Skills
Affiliations
References
Additional Information
Timeline
Generic
Georgina Britton

Georgina Britton

BYRON BAY,New South Wales

Summary

Dynamic sales professional with a proven track record at Ghanda, excelling in customer service and retail merchandising. Recognized for strong problem-solving abilities and attention to detail, I consistently enhance customer experiences and drive sales through effective upselling strategies. Committed to operational excellence and fostering team productivity.

Overview

11
11
years of professional experience

Work History

Sales Assistant

KHRMA Clothing
12.2024 - Current
  • Independently managed all store operations during the manager’s scheduled days off, including opening, closing, and daily sales
  • Delivered high-level customer service, processed transactions, restocked inventory, and maintained visual merchandising standards
  • Ensured smooth daily operations while following the manager’s overall guidelines and expectations
  • Resolved customer inquiries and issues autonomously, upholding brand standards and store presentation
  • Trusted to work solo with consistency, initiative, and strong attention to detail

Senior Sales Assistant (Key Holder)

Ghanda
10.2024 - Current
  • Delivered high-level customer service, processed transactions, and promoted in-store offers
  • Maintained stock levels and ensured a clean, well-presented store environment
  • Entrusted with key-holder duties, including opening/closing procedures and financial reconciliation
  • Completed business closure training and ensured operational readiness daily

Personal Assistant

Private care
07.2021 - 08.2024
  • Demonstrated excellent perception and tact in assisting patients with personal care needs, maintaining clean and tidy homes, using hoists for mobility, and establishing strong relationships with families and clients.
  • Assisted with daily care tasks, wound care, medication administration, and organized schedules.

Sales Assistant

Pandora
07.2016 - 08.2021
  • Fostered strong customer relationships, handled complaints professionally, efficiently processed payments, and provided sales support.
  • Determined customer needs, gave knowledgeable product advice, and assisted team members in designing visually appealing displays.
  • Trained new hires and was acknowledged as the top sales assistant.

Waitress Supervisor

Harlees fish and chips
01.2014 - 07.2016
  • Trained new staff in the food and drink service, POS systems operation, and restaurant cleaning protocols.
  • Efficiently cleaned tables, communicated with kitchen staff, and provided excellent customer care, while adhering to strict hygiene guidelines.
  • Self-driven individual who values teamwork, optimises independence, and successfully increases team productivity and efficiency to increase business profitability.
  • Adept at effective upselling and negotiation techniques, with the capacity to establish customer rapports to improve their overall experience.
  • Currently seeking full-time employment; willing to learn new skills and open to working in a variety of fields.

Education

Bachelor of Science - Sociology and Criminology

Bournemouth University
01.2021

A-Levels -

Poole High School
01.2018

Skills

  • Problem Solving
  • Customer Service
  • Active listening
  • Organisational skills
  • Time management
  • Attention to detail
  • Initiative
  • Upselling strategies
  • Reliable and responsible
  • Retail merchandising

Affiliations

  • Collaborate with lifestyle and fashion brands to create social media content
  • Experienced in brand promotion, content creation, and audience engagement across platforms
  • Enjoy travel, photography, and staying active through outdoor activities
  • Former drum major of the Meridian Corps of Drums, leading the band in national and international parades, carnivals, and competitions, awarded multiple times for best drum major in solo performance categories

References

  • Michelle Davis, Pandora Manager, +447540375611, Michellehawkins85@hotmail.com
  • Jade Mannering, Head PA, +447540375611, Jade.mannering@icloud.com
  • Aisha Fairburn, Ghanda Manager, +61493656606, a.fairburn@ghanda.com

Additional Information

Working holiday visa 417. Currently seeking full-time employment; willing to learn new skills and open to working in a variety of fields.

Timeline

Sales Assistant

KHRMA Clothing
12.2024 - Current

Senior Sales Assistant (Key Holder)

Ghanda
10.2024 - Current

Personal Assistant

Private care
07.2021 - 08.2024

Sales Assistant

Pandora
07.2016 - 08.2021

Waitress Supervisor

Harlees fish and chips
01.2014 - 07.2016

Bachelor of Science - Sociology and Criminology

Bournemouth University

A-Levels -

Poole High School

Similar Profiles

CREATE PROFILE
Georgina Britton