Georgina Gauci
Appin,NSW
Summary
Dedicated worker with proven skills in effective communication and problem-solving. Builds rapport easily with co-workers and customers.
Overview
19
19
years of professional experience
Work History
Parcel Delivery Driver
Australia Post
Appin, NSW
05.2023 - 06.2025
- Delivered parcels across designated routes, ensuring compliance with safety protocols to maintain service quality.
- Informed customers about delivery status and addressed service inquiries to enhance customer satisfaction.
- Resolved customer questions or concerns regarding parcel delivery, contributing to positive customer experiences.
- Loaded and unloaded parcels, ensuring proper handling and organization of packages.
- Maintained accurate records of deliveries and pickups using handheld device.
Sole Trader Pet Supplies
Stomping Ground Rabbits
Appin, NSW
06.2020 - 03.2023
- Developed and implemented business strategies to increase sales revenue
- Designed and maintained a website selling rabbit and small pet products.
- Assisted customers in selecting appropriate products or services.
- Maintained accurate records of inventory and sales transactions.
- Maintained inventory of stock levels in order to meet customer demand.
- Established relationships with local suppliers for feed and materials.
- Developed feeding schedules and ensured proper nutrition for rabbits.
Picking Packer
Workforce Recruitment and Labour Services Pty Ltd
Ingleburn
01.2019 - 03.2020
- Operated packing machinery and equipment efficiently.
- Conducted quality checks on packed items before shipment.
- Collaborated with team members to meet daily production goals.
- Adhered to safety guidelines while handling materials and equipment.
- Sorted and packaged products to prepare for processing or shipment.
- Moved items between machines, conveyors, and transport equipment to meet production needs.
Customer Service Representative
Cellarmasters
Bondi Junction
02.2007 - 02.2010
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Animal Care Attendant
Monika's Doggie Rescue
Ingleside
06.2007 - 08.2007
- Provided daily care for dogs, ensuring proper feeding and hygiene.
- Assisted in training and socializing animals to promote good behavior.
- Maintained clean living environments by regularly sanitizing kennels and play areas.
- Coordinated adoption events, engaging with potential adopters about pet care.
- Maintained clean and orderly play yards, kennels and cages.
Animal Attendant
RSPCA NSW
Yagoona, NSW
01.2006 - 01.2007
- Provided daily care for animals, ensuring hygiene and comfort.
- Monitored animal health and reported concerns to veterinary staff.
- Administered medications prescribed by a veterinarian when necessary.
- Assisted in training and socializing animals to promote good behavior.
- Assisted Vets with humane euthanasia, when necessary, in accordance with regulations.
- completed animal first-aid seminars.
- Fostered and rehabilitated dogs and cats when needed.
- Educated visitors on animal behavior and proper handling techniques.
Education
High School Diploma -
TARA Anglican School For Girls
Parramatta, NSW12-2005
Skills
- Effective communication
- Attention to detail
- Conflict resolution
- Team collaboration
- Adaptability
Timeline
Parcel Delivery Driver
Australia Post
05.2023 - 06.2025
Sole Trader Pet Supplies
Stomping Ground Rabbits
06.2020 - 03.2023
Picking Packer
Workforce Recruitment and Labour Services Pty Ltd
01.2019 - 03.2020
Animal Care Attendant
Monika's Doggie Rescue
06.2007 - 08.2007
Customer Service Representative
Cellarmasters
02.2007 - 02.2010
Animal Attendant
RSPCA NSW
01.2006 - 01.2007
High School Diploma -
TARA Anglican School For Girls