Microsoft Suite
Georgina Kong
Operation Manager And Quality Assurance Manager
Vermont,VIC
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
10
10
years of professional experience
Work History
Operation Manager and Quality Assurance Manager
Blue Lotus Foods
02.2021 - Current
- Led change management initiatives to drive organisational transformation without compromising employee morale or productivity levels.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Developed, implemented and maintained comprehensive Quality Management System (QA processes and procedures) to monitor product quality and adherence to regulatory standards.
- Established robust quality documentation systems that ensured traceability throughout the entire production processes.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
Production Manager
Blue Lotus Foods
05.2017 - 02.2021
- Coordinated with sales and marketing department to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
- Mentored junior staff members on best practices in production management, cultivating a skilled workforce capable of tackling complex challenges head on.
- Championed sustainability initiatives within the organization, reducing environmental impact through waste reduction and energy-efficient practices.
- Implemented preventive maintenance programs for equipment, extending their lifespan and minimizing downtime due to malfunctions.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Championed safety initiatives within the workplace, leading to a significant decrease in accidents and injuries among staff members.
- Standardised production procedures, job roles, and quality assurance guidelines.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Production Supervisor
Blue Lotus Foods
12.2016 - 04.2017
- Developed, implemented and maintained Food Safety Program, Standard Operating Procedures, Quality Control procedures for continuous improvement and for complying with relevant regulatory.
- Developed and managed machinery and equipment maintenance programs to maintain optimum productivity and to reduce downtime as well as adhering to compliance.
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing wastes.
- Planned and led continuous improvement initiatives to advance operational and workflow efficiencies and increase revenue through effective resource allocation, scheduling and identifying bottlenecks.
- Implemented safety procedures and conducted regular audits, achieving a reduction in workplace accidents and incidents.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Conducted root cause analysis on production issues for prompt resolution, minimising negative impacts on output rates.
- Managed inventory levels effectively to ensure availability of raw materials and minimise stock discrepancies.
- Oversaw employee training program to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
Microbiologist, Quality Control
GlaxoSmithKline Pharmaceuticals
06.2014 - 12.2016
- Reviewed scholarly articles pertaining to microbiology trends, staying up-to-date on emerging technologies and incorporating them into current methodologies.
- Conducted routine environmental monitoring surveys to assess microbial presence in manufacturing facilities, ensuring product safety and quality control.
- Collaborated with interdisciplinary teams to develop innovative solutions for complex microbiological challenges.
- Increased accuracy of test results through meticulous attention to detail during data analysis and interpretation.
- Ensured compliance with regulatory standards by maintaining detailed records of laboratory procedures and results.
- Improved quality control measures by identifying areas of improvement in sample handling and storage processes.
- Scheduled and trained technical staff members.
- Adhered to GSK Quality Management System in quality assurance for patients and customers and regulatory compliance; Supports in the continuous improvement for business success.
- Complied with the Principles of Good Laboratory Practices (GLP) as necessary in fulfilling Good Manufacturing Practice (GMP) requirements.
Education
Bachelor of Science - Microbiology And Chemistry
Murdoch University
Murdoch, WA 04.2001 -
No Degree - Quality Assurance And Food Safety Management
SAI Global
Melbourne, VIC 04.2001 -
Lead Food Safety Auditor ISO 22000, ISO 19011
SAI Global
Melbourne, VIC 04.2001 -
No Degree - Principles And Applications of HACCP
SAI Global
Melbourne, VIC 04.2001 -
Skills
Software
SAP
LIMS
Timeline
Operation Manager and Quality Assurance Manager
Blue Lotus Foods
02.2021 - Current
Production Manager
Blue Lotus Foods
05.2017 - 02.2021
Production Supervisor
Blue Lotus Foods
12.2016 - 04.2017
Microbiologist, Quality Control
GlaxoSmithKline Pharmaceuticals
06.2014 - 12.2016
Bachelor of Science - Microbiology And Chemistry
Murdoch University
04.2001 -
No Degree - Quality Assurance And Food Safety Management
SAI Global
04.2001 -
Lead Food Safety Auditor ISO 22000, ISO 19011
SAI Global
04.2001 -
No Degree - Principles And Applications of HACCP
SAI Global
04.2001 -
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