Summary
Overview
Work History
Education
Skills
Timeline
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Georgina McAllister

Summary

I am a enthusiastic hard working individual with 7 years hospitality experience with 3 of those years in leadership roles. This has allowed me to develop a variety of skills such as working independently or as part of a team, becoming a confident communicator and great interpersonal skills.

I am both barista, floor and bar trained so would be a multifaceted and independent addition to the team.

Overview

5
5
years of professional experience

Work History

Supervisor Bar and Floor Staff

Nam Manchester
05.2023 - 08.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.

Bar/Floor Supervisor and Keyholder

Rustik Cafe Bar
05.2021 - 04.2023
  • Maximized customer service by training staff, overseeing operations, and provided guidance support and training to a large team, managing rotas, and organising temporary staff in the festive period.
  • Closed out cash register and prepared cashier report at close of business.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.


Waitress and Bar Staff

The Boat Inn
10.2019 - 02.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.

Sales Assistant

Oasis
04.2018 - 08.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.


Education

Bachelor of Arts - Criminology

Manchester Metropolitan University
Manchester, UK
07.2022

Skills

- Barista trained

- Cocktail trained

- Stock management

- In process of completing RSA

- First aid trained (adult and child)

- Floor/ food service trained

- Cash handling and cashing up

- Managing a team of bar and floor staff

- Opening and closing and keyholder responsibilities

- Cellar and beer barrel trained

Timeline

Supervisor Bar and Floor Staff

Nam Manchester
05.2023 - 08.2023

Bar/Floor Supervisor and Keyholder

Rustik Cafe Bar
05.2021 - 04.2023

Waitress and Bar Staff

The Boat Inn
10.2019 - 02.2020

Sales Assistant

Oasis
04.2018 - 08.2018

Bachelor of Arts - Criminology

Manchester Metropolitan University

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Georgina McAllister