Ghadir Mualla
Yagoona,NSW
Summary
Proactive and adaptable, excelled at Big W by enhancing team efficiency and customer satisfaction through exceptional customer service and problem-solving skills. Demonstrated a commitment to workplace safety and collaboration, significantly contributing to a positive and productive work environment. Achieved notable improvements in resolving customer issues swiftly and effectively.
Overview
1
1
year of professional experience
Work History
Team Member
Big W
Bankstown, NSW
09.2022 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted customers in selecting merchandise best suited to needs.
Education
Year 12
Al Sadiq College
Greenacre, NSWSkills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Collaboration and Teamwork
- Following Instructions
- Workplace Safety
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Team Member
Big W
09.2022 - 05.2023
Year 12
Al Sadiq College