Summary
Overview
Work History
Education
Skills
Availability
Certification
Timeline
Generic

Gia Nghi Pham

Marsfield

Summary

Hard-working, proactive, and reliable professional with valuable customer service skills developed through previous experience in fast-food restaurants and coffee shops. Committed to maximizing efficiency and adding value through a strong work ethic and a customer-focused approach.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Café Attendant

VITA CAFE
Binh Duong
08.2024 - 12.2024
  • Received orders from customers, delivered them to the barista station/kitchen, checked for accuracy and collected payment.
  • Greeted customers, answered questions about menu items and provided recommendations, improving customers' experience and sales.
  • Processed payments on the POS/cash register, and counted back bills and change to customers.
  • Ensured tables were promptly cleaned and reset for the next customers, maintaining a welcoming environment.

Waitress

The Pizza Company
Ho Chi Minh
01.2024 - 04.2024
  • Took orders for pizzas and drinks at tables, and delivered them to guests.
  • Collaborated with kitchen staff to ensure the efficient flow of orders.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Provided timely and attentive service throughout the dining experience.

Food and Beverage Attendant

Lotteria
Ho Chi Minh
06.2023 - 09.2023
  • Took customer orders at the counter, delivered food and drinks to tables, and ensured tables were cleaned and reset in a fast-paced environment.
  • Prepared simple beverages such as Coca-Cola and Fanta, and maintained cleanliness in the workstation.
  • Handled cash transactions, processed payments, and operated the POS/cash register.

Education

Bachelor of Commerce - Finance

Macquarie University
Sydney, NSW
12-2025

Bachelor of Business - Finance

International School of Business
Vietnam
08-2024

Skills

  • Customer service
  • Problem-solving
  • Cleanliness maintenance
  • Adaptability
  • Team collaboration
  • Cash handling
  • Safe food handling

Availability

Looking for 18-20 hours of work/week

Availability: 

  • All day: Wednesday and weekends
  • Only afternoon or evening: Monday and Thursday

Certification

  • Food Handler Basics

Timeline

Café Attendant

VITA CAFE
08.2024 - 12.2024

Waitress

The Pizza Company
01.2024 - 04.2024

Food and Beverage Attendant

Lotteria
06.2023 - 09.2023

Bachelor of Commerce - Finance

Macquarie University

Bachelor of Business - Finance

International School of Business

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Gia Nghi Pham