Gia Nghi Pham
Marsfield
Summary
Hard-working, proactive, and reliable professional with valuable customer service skills developed through previous experience in fast-food restaurants and coffee shops. Committed to maximizing efficiency and adding value through a strong work ethic and a customer-focused approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Café Attendant
VITA CAFE
Binh Duong
2024.08 - 2024.12
- Received orders from customers, delivered them to the barista station/kitchen, checked for accuracy and collected payment.
- Greeted customers, answered questions about menu items and provided recommendations, improving customers' experience and sales.
- Processed payments on the POS/cash register, and counted back bills and change to customers.
- Ensured tables were promptly cleaned and reset for the next customers, maintaining a welcoming environment.
Waitress
The Pizza Company
Ho Chi Minh
2024.01 - 2024.04
- Took orders for pizzas and drinks at tables, and delivered them to guests.
- Collaborated with kitchen staff to ensure the efficient flow of orders.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Provided timely and attentive service throughout the dining experience.
Food and Beverage Attendant
Lotteria
Ho Chi Minh
2023.06 - 2023.09
- Took customer orders at the counter, delivered food and drinks to tables, and ensured tables were cleaned and reset in a fast-paced environment.
- Prepared simple beverages such as Coca-Cola and Fanta, and maintained cleanliness in the workstation.
- Handled cash transactions, processed payments, and operated the POS/cash register.
Education
Bachelor of Commerce - Finance
Macquarie University
Sydney, NSW2025-12
Bachelor of Business - Finance
International School of Business
Vietnam2024-08
Skills
- Customer service
- Problem-solving
- Cleanliness maintenance
- Adaptability
- Team collaboration
- Cash handling
- Safe food handling
Availability
Looking for 18-20 hours of work/week
Availability:
- All day: Wednesday and weekends
- Only afternoon or evening: Monday and Thursday
Certification
- Food Handler Basics
Timeline
Café Attendant
VITA CAFE
2024.08 - 2024.12
Waitress
The Pizza Company
2024.01 - 2024.04
Food and Beverage Attendant
Lotteria
2023.06 - 2023.09
Bachelor of Commerce - Finance
Macquarie University
Bachelor of Business - Finance
International School of Business