This is to provide a personal statement of my capability regarding my qualifications and experience. Over the course of my career, I have developed a strong foundation in the sector, which I believe positions me to continue making meaningful contributions within the industry. I have had the opportunity to work across the different service provision segments from employment services to community programs gaining valuable experience in various facets. I have successfully helped customers negotiate and solve contractual issues at work, demonstrating my ability to navigate complex situations and advocate in the best interest of customers. Additionally, I have played a crucial role in helping customers transition safely from hospital to living independently at home, ensuring that they receive the support they need during this critical period. I’ve developed strong skills in case management, advocacy. Moving forward, I am eager to expand my impact through policy advocacy, program development, and leadership roles that address systemic barriers, promote mental wellness, and create sustainable support networks for those in need of it.