Summary
Overview
Work History
Education
Skills
Achievements
Cards and Certifcates
References
Timeline
Generic

Gina Hikmatullah

Willagee

Summary

Empathetic Youth Worker skilled in supporting emotional, social and personal growth of members in our community. Dedicated communicator committed to collaborating with networks and services to ensure we meet the requirements which support each individual's needs. Creating opportunities to attend to the care and interests of each client. My objective is to better innovate and integrate clients into the community from past crisis situations.

Overview

8
8
years of professional experience

Work History

Youth Worker

Blue Cove Group
01.2023 - Current
  • Follow and provide positive behaviour support
  • Supervised youth in residential and community-based programs to minimize risks and offer support.
  • Completed clear and concise documentation of youth behaviour and actions.
  • Supported individuals dealing with mental health and emotional issues.
  • Administering medication
  • Assisted in identifying and reducing barriers to youth engagement and development.
  • Contributed to development of individualized plans to support youth goal achievement.
  • Provide personal care
  • Delivering person centred care.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Managed and led activities promoting growth in mental, emotional, and educational areas.
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • De-escalated destructive and impulsive youth behaviour by assisting in finding positive alternate outlets.

Kitchen Hand/Assistant Cook

Aegis and Aroha Care Group
06.2018 - 06.2023
  • Interacting with residents, understanding their needs and wants
  • Memorising and reciting each resident's name, likes, dislikes, texture levels and room number
  • Recording temperatures and filling it out in the kitchen book
  • Going through each resident's care plan and updating any significant requirements to staff
  • Experience in agency work, able to adapt in new environment
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Learned other teammates' work tasks to train as backup.
  • Trained new staff on food preparation and safety procedures.
  • Lifted and carried heavy materials.

Educator Assistant

Extend Group
03.2022 - 11.2022
  • Provide a safe, positive and professional environment
  • Developed and implemented engaging lesson plans to keep learner attention.
  • Monitored student progress and adjusted instruction to meet individual needs.
  • Maintain cleanliness
  • Flexible and committed when moving between different services and positions
  • Ability to change roles to coordinator
  • Developed and implemented useful behavior management strategies to instill discipline and compliance with conduct code.
  • Sign in children, doing head counts every 30 minutes.
  • Collaborated with adults and children to provide safe and educational experience.

Kitchen Hand

Dome
04.2017 - 06.2018
  • Adhere to company’s daily “opening” and “closing” procedures
  • Take accurate orders while maximising sales
  • Assist the front of house staff and back of house staff in busy periods
  • Training other kitchen Hands
  • Maintaining cleanliness in assigned areas during shift
  • Operating the merry chef, grill, fryer and rational
  • Packing and confirming deliveries.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Labeled and stored all food items correctly and checked expiration dates routinely.

Receptionist

Dental Horizons
01.2017 - 04.2017
  • Liaising with patients and doctors
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Processing health funds and payments through HICAPS
  • Booking appointments and updating patient records
  • General Administration tasks (scanning, photocopying, faxing and printing).
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.

Education

Currently Studying Certificate III in Community -

Industry Skills Training

Achieved Certificate III in Education Support -

North Metropolitan TAFE

Achieved Certificate III in Business Administration -

Franklin Scholar

Achieved Certificate II in Retail -

South Metropolitan TAFE

Achieved Certificate II in Hospitality and Tourism -

South Metropolitan TAFE
Fremantle, WA

Skills

  • Strong skilled in working in a team
  • Deeply committed to supporting clients with additional needs
  • Patient and caring
  • High communication skills
  • Observant and Alert
  • Trustworthy and empathetic
  • Follows direct instructions complying with all rules and regulations
  • Willingness to learn
  • Positive Reinforcement
  • Resilient
  • Active listener
  • Activity implementation

Achievements

  • Awarded Employee of the month 3 times in 1 year, in Blue Cove Group.
  • Staff Recognition award, Blue Cove Group.
  • Received Employee of the month, Aegis Aged Care.
  • Promoted to Assistant Cook from Kitchen Hand, Aegis Aged Care.
  • Recieved $100 bonus within the first 3 months, Dome Group.
  • Recieved $50 bonus, Dome Group.

Cards and Certifcates

  • Working with Children
  • First Aid Certificate
  • White Card
  • RSA Card
  • Work Safe Certificate
  • Covid Hygiene Course
  • Criminal History Check
  • Food Safety
  • Child protection workshop
  • De-escalation Certificate

References

  • Coordinator Sarskia Hawkins, 0416 424 353
  • Work Colleague Meryl Blaza, 0450 191 086
  • Nurse Btsiat Tamru, 0431 074 705

Timeline

Youth Worker

Blue Cove Group
01.2023 - Current

Educator Assistant

Extend Group
03.2022 - 11.2022

Kitchen Hand/Assistant Cook

Aegis and Aroha Care Group
06.2018 - 06.2023

Kitchen Hand

Dome
04.2017 - 06.2018

Receptionist

Dental Horizons
01.2017 - 04.2017

Currently Studying Certificate III in Community -

Industry Skills Training

Achieved Certificate III in Education Support -

North Metropolitan TAFE

Achieved Certificate III in Business Administration -

Franklin Scholar

Achieved Certificate II in Retail -

South Metropolitan TAFE

Achieved Certificate II in Hospitality and Tourism -

South Metropolitan TAFE

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Gina Hikmatullah