Gina Mancini
Perth,WA
Summary
With a solid background in security, I’ve developed excellent communication skills and am skilled in problem-solving and conflict resolution. My strengths are analytical thinking, creativity, and resolving problems in a fast-paced environment. I excel both as a collaborative team player and as an independent contributor. A loyal person with a high degree of integrity and willingness to learn.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Crown Perth
Perth, WA
07.2021 - Current
- Maintain safety and security for staff and patrons.
- Respond to incidents and enforce regulations.
- Provide exceptional customer service.
- Collaborate with the security team.
- Confirmed visitor identification prior to granting entry into the building.
- Investigated all reported incidents of theft or vandalism on premises.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Assessment and removal if necessary, of intoxicated patrons from liquor-licensed venues.
Retail Sales Associate
Living Emporium
Perth, WA
12.2019 - 07.2021
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Counting and balancing tills at the end of each shift.
- Greeted customers upon entering the store and provided assistance.
- Completed transactions in an efficient manner while providing excellent customer service.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Education
High School Diploma -
Govenor Stirling Senior High School
Perth, WA10-2019
Skills
- Security Crowd Controller
- Security Monitoring
- Conflict de-escalation
- Shift work experience
- First aid and CPR certified
- Conflict resolution techniques
- Identification verification
Certification
- Cert II in Security operations.
- First aid and CPR certified.
- Security monitoring license.
- Crowd controller license.
- Casino license.
- Cert II in media
Timeline
Security Officer
Crown Perth
07.2021 - Current
Retail Sales Associate
Living Emporium
12.2019 - 07.2021
High School Diploma -
Govenor Stirling Senior High School
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