Giorja Jarnevic
Mount Gambier
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Previous experience as an organized and dedicated Administrative Assistant and Property Manager with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Shift Manager
Mount Gambier McDonalds
06.2023 - Current
- Giving employees tasks and targets
- Dealing with customer complaints
- Making sure all food and drink safety rules are followed
- Arranging shift covers
- Leading shifts and setting targets
- Providing great Quality, Service and Cleanliness
- Showing leadership
- Crew Training
- Leadership Transitions Management Development Program
Accommodation Receptionist and Bar Attendant
The Barn
04.2023 - 06.2023
- Check In/Check Out of guests
- General Administration
- Payment Handling
- Answering Phone Calls
- Operating a telephone switchboard
Property Manager
Ray White Mount Gambier
02.2023 - 04.2023
- Entry, Routine, Exit and Open Inspections
- Maintenance
- General Administration
- Leasing/Advertising of properties
- Liaising with tenants and landlords
Property Manager
Ray White Grange
01.2022 - 02.2023
- Manage a portfolio of 200 properties
- Entry, Routine, Exit and Open Inspections
- Maintenance
- General Administration
- Leasing/Advertising of properties
- Liaising with tenants and landlords
- SACAT hearings
Fulfillment Team Member
Custom Cookie Cutters
04.2021 - 01.2022
- Communication
- Ensuring products are in excellent condition
- Prepare goods for shipment
- Clean and prepare products
- Meet specifics of customer orders in a timely manner
Office Clerk
Mott Finnis & Co Accountants
11.2018 - 11.2020
- Communication
- Appointment Scheduling
- Filing & Photocopying
- Typing & Word Processing
- Managing Accounts
- Invoices & Orders
- Billing Clients & Customers
- Answering Phone Calls
- Cash Handling
- Operating a Telephone Switchboard
- Processing Income Tax Returns
- Maintaining Superannuation Funds
- Financial Planning Administration
- Attending a Reception Desk
- Secretarial & Executive Support Services
- QuickBooks, Reckon & MYOB knowledge
Crew Member
Mount Gambier McDonalds
04.2015 - 11.2018
- Communication
- Payment Handling
- EFTPOS
- Suggestive Selling
- POS System
- Food Preparation
- Crew Training
- Cleaning
- OH&S
- Gained Barista Training
- Complete Training to qualify as Crew Trainer
- Received a 100% score on a mystery shopper
Education
Safe Place Training
01.2024
Fire Extinguisher Training - undefined
Gramac Training Solutions
01.2023
Provide First Aid - undefined
Allens Training
01.2023
Bachelor of Business - Minoring in Marketing and Accounting
University of South Australia
01.2022
Property Management Licence - undefined
Entry Education
01.2022
Nationally Accredited Responsible Service of Alcohol (RSA)
Galaxy Training Australia
01.2020
SACE Completion - undefined
Tenison Woods College
01.2018
Certificate II - Hairdressing
Tafe SA
01.2017
Year 12 - undefined
Mount Gambier High School
01.2014
undefined
Mulga Street Primary School
01.2013
Skills
- Hardworking
- Enthusiastic
- Confident
- Communication
- Friendly
- Payment Handling
- Sales
- Knowledge with Office Programs
- Computer Literate
- Excellent Written & Verbal Communication Skills
- Leadership
Timeline
Shift Manager
Mount Gambier McDonalds
06.2023 - Current
Accommodation Receptionist and Bar Attendant
The Barn
04.2023 - 06.2023
Property Manager
Ray White Mount Gambier
02.2023 - 04.2023
Property Manager
Ray White Grange
01.2022 - 02.2023
Fulfillment Team Member
Custom Cookie Cutters
04.2021 - 01.2022
Office Clerk
Mott Finnis & Co Accountants
11.2018 - 11.2020
Crew Member
Mount Gambier McDonalds
04.2015 - 11.2018
Fire Extinguisher Training - undefined
Gramac Training Solutions
Provide First Aid - undefined
Allens Training
Bachelor of Business - Minoring in Marketing and Accounting
University of South Australia
Property Management Licence - undefined
Entry Education
Nationally Accredited Responsible Service of Alcohol (RSA)
Galaxy Training Australia
SACE Completion - undefined
Tenison Woods College
Certificate II - Hairdressing
Tafe SA
Year 12 - undefined
Mount Gambier High School
undefined
Mulga Street Primary School
Safe Place Training
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