Khushpreet Kaur
Golden point,Australia
Summary
Dynamic Shift Manager at McDonald's with a proven track record in enhancing operational efficiency and customer satisfaction. Recognized for strong communication and safety management skills, I effectively trained staff and resolved customer complaints, contributing to a positive dining experience. Committed to teamwork and reliability, I thrive in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Shift Manager
McDonald's
Airport II
12.2023 - 09.2025
- Supervised crew members during busy shifts to ensure efficient operations.
- Managed inventory levels and restocked supplies as needed throughout the day.
- Trained new employees on food safety and customer service standards.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Ensured compliance with health regulations and maintained cleanliness of the restaurant.
- Assisted in resolving customer complaints to enhance dining experience.
- Monitored food preparation processes to guarantee quality and consistency.
- Conducted regular safety checks to uphold workplace safety standards.
Sandwich Artist
Subway
Plenty Valley, vic
01.2025 - 08.2025
- Prepared sandwiches according to customer specifications and menu guidelines.
- Assisted customers in selecting ingredients and meal options for their sandwiches.
- Operated cash register, processed transactions, and handled customer payments efficiently.
- Monitored inventory levels and restocked supplies to meet daily needs.
Kitchen Hand
Prantha King Restaurant
Epping, vic
02.2024 - 12.2024
- Prepared ingredients and maintained kitchen cleanliness for efficient food preparation.
- Collaborated with team members to maintain smooth kitchen operations during busy shifts.
- Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
- Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
Customer Service and Kitchen Hand
Desi food lab
Wollert, vic
07.2023 - 12.2024
- Prepared ingredients by washing, chopping, and measuring for meal preparation.
- Maintained cleanliness of kitchen areas by following proper sanitation practices.
- Assisted chefs with cooking tasks and monitored food quality during service.
- Operated kitchen equipment safely while adhering to safety protocols.
- Organized inventory by labeling, storing, and rotating food supplies properly.
Customer Service
Sculli bros
Greensborough, vic
03.2023 - 05.2024
- Managed customer accounts by providing excellent customer service.
- Greeted patients and provided friendly customer service.
- Provided feedback to management on customer service opportunities.
- Provided customer service support to ensure satisfaction.
Education
Diploma of cookery -
11.2025
Senior secondary -
01.2021
Matriculation -
01.2019
Certificate iv -
Cookery
Skills
- Good communication and interpersonal skills
- Hardworking
- Team worker
- Reliable
- Punctual
- Honest
- Energetic and enthusiastic
- Safety management
- Adaptability and flexibility
Availability
Monday, Tuesday (after 5 PM), Wednesday, Thursday , Friday, Saturday, Sunday
Timeline
Sandwich Artist
Subway
01.2025 - 08.2025
Kitchen Hand
Prantha King Restaurant
02.2024 - 12.2024
Shift Manager
McDonald's
12.2023 - 09.2025
Customer Service and Kitchen Hand
Desi food lab
07.2023 - 12.2024
Customer Service
Sculli bros
03.2023 - 05.2024
Diploma of cookery -
Senior secondary -
Matriculation -
Certificate iv -
Cookery