Giri Raj Devkota
Campsie
Summary
Dynamic leader with a proven track record at Quad Services of Kellanova, enhancing team productivity and customer satisfaction. Expert in safety protocols and conflict resolution, with over 8 years of experience in manual driving and a strong focus on customer service. Skilled in fostering positive environments and efficient workflows, significantly reducing employee turnover.
Overview
3
3
years of professional experience
Work History
Supervisor
Quad Services of Kellanova ( Kellogs )
07.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Educated staff on organizational mission and goals to help employees achieve success.
Night Shift Filler
Woolworths Supermarket
03.2024 - 11.2024
- Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
- Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
- Streamlined the restocking process by collaborating with fellow team members to complete tasks efficiently.
- Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.
- Increased customer satisfaction with timely and accurate stocking of products in their designated areas.
Education
Management - Accounting And Business Studies
Sindhuli Multiple Campus
Kamalamai Municipality, Sindhuli, Nepal08-2017
Skills
- Experienced and safety-conscious driver with over 8 years of Manual driving in Nepal and a full Australian driving license
- Highly skilled in operating large vehicles, ensuring passenger safety, and maintaining excellent customer service
- Strong knowledge of road safety and traffic regulations
- Outstanding customer service and communication
- Basic vehicle maintenance and problem-solving
- Reliable, punctual, and committed to providing a smooth and comfortable journey for all passengers
Languages
English
Nepali
Hindi
Bengali
Timeline
Night Shift Filler
Woolworths Supermarket
03.2024 - 11.2024
Supervisor
Quad Services of Kellanova ( Kellogs )
07.2022 - Current
Management - Accounting And Business Studies
Sindhuli Multiple Campus
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