Gita Pandey
Franklin,Australian Capital Territory
Summary
Resourceful Store Team Member known for high productivity and efficiency in task completion. Specialize in inventory management, customer service, and sales support. Excel in communication, teamwork, and adaptability, leveraging these soft skills to enhance store operations and customer satisfaction. Committed to contributing positively to team goals and retail success.
Overview
3
3
years of professional experience
Work History
Store Team Member
Officework
Tuggeranong, Australian Capital Territory
04.2025 - Current
- Utilized upselling techniques to increase customer satisfaction and revenue.
- Tracked stock levels on a daily basis to ensure sufficient supply of products for sale.
- Computed purchases and received and processed cash or credit payment.
- Placed special orders or called other stores to find desired items.
Customer Service Representative
Nic Asia Bank Ltd
Kathmandu, Nepal
01.2022 - 11.2024
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Resolved customer complaints promptly and efficiently.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
MBS - Finance
Tribhuwan University
Kathmandu10-2024
Skills
- Customer service
- Time management
- Effective communication
- Problem solving
- Inventory management
- Point of sale operations
- Strong communication and interpersonal skills
- Order management
- Adaptable and flexible
- Retail Sales Experience
- Store operations
Languages
English
Full Professional
Nepali
Native/ Bilingual
Affiliations
- Pursuing personal growth through online courses and self-study
- Building skills in communication, productivity, and retail technology
- Practicing goal setting and self-reflection for continuous improvement
Timeline
Store Team Member
Officework
04.2025 - Current
Customer Service Representative
Nic Asia Bank Ltd
01.2022 - 11.2024
MBS - Finance
Tribhuwan University
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