Glenn Hayes
Bundaberg,QLD
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Cleaner
Bundaberg State High Shool
Bundaberg, QLD
05.2021 - Current
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Cleaner
Kepnock State High School
Bundaberg, QLD
01.2021 - 05.2024
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Air Craft Refueler
Zip Airport Services
San Sousi
01.2008 - 11.2020
- Performed daily inspections of fueling equipment and reported any discrepancies to supervisor.
- Monitored fuel levels in aircraft tanks during refueling operations and ensured proper safety precautions were taken.
- Provided customer service by responding to inquiries from pilots about fueling services or related issues.
- Conducted pre-flight inspections on aircrafts before refueling process began.
- Operated ground support equipment including refuelers, hydrant vehicles, and loaders.
Truck Driver/Storeperson
Harvey Norman
01.1999 - 11.2008
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Loaded, balanced and secured product to safely transport goods.
Customer Service/Driver
TradeLink Plumbing Supplies
Sydney
01.1994 - 01.2000
- Delivered customer orders in a timely and efficient manner.
- Provided excellent customer service to clients throughout delivery process.
- Inspected vehicles for mechanical items and safety issues prior to operating vehicle.
- Stock Replenishment
- Cash Handling
- Invoicing
- Counter Service
Skills
- Self-motivation and discipline
- Problem-solving capabilities
- Team Collaboration
- Decision-Making Competence
Certification
Butcher Apprenticeship
White Card
Blue Card
MR License
Timeline
Cleaner
Bundaberg State High Shool
05.2021 - Current
Cleaner
Kepnock State High School
01.2021 - 05.2024
Air Craft Refueler
Zip Airport Services
01.2008 - 11.2020
Truck Driver/Storeperson
Harvey Norman
01.1999 - 11.2008
Customer Service/Driver
TradeLink Plumbing Supplies
01.1994 - 01.2000