Glenn Seaton
Casuarina,NSW
Summary
Motivated management professional with developed, consistent and organised business practices. Strong worth ethic, adaptability and exceptional interpersonal skills. Highly effective at building the "brand" through positive relationships and accustomed in delivering outcomes for stakeholders. A record of improving business operations and growth, with a results focused mentality. Ability to develop corporate culture and value. Accomplished leadership skillset, who empowers employees to achieve business and personal goals.
Overview
28
28
years of professional experience
Work History
Contract - Head of Business Services
Tomkins Commercial & Industrial Builders
12.2022 - 03.2023
- $300+ million annual revenue
- 160 employees
- Reporting to Managing Director and External Advisory Board.
- Line management for Heads of; Finance, Administration, People & Culture (HR), Marketing and IT.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Crafted successful messages to support large-scale, enterprise-wide changes.
- Leveraged prescribed change management tools such as impact analyses, enablement plans and readiness assessments to support updates.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Analysed business performance data and forecasted business results for Managing Director and External Advisory Board.
General Manager
Townsend Building Services
05.2020 - 09.2022
- $60m Annual Revenue
- 100+ employees
- Reporting to the Managing Director and Extended Family Board.
- Developed and implemented successful corporate strategies to increase revenue and successfully targeted new commercial markets.
- Line management for National Operations Manager, National Retirement Living Manager, 5x State Managers, Business Administration Manager, People & Culture, Estimating & Production Managers
- Facilities Management responsibilities, including multiple projects across multiple sites and states.
- Increase to annual business revenue from $17m to $50m per annum, at an annual average increase of 17% revenue growth.
- Increase of workforce by 100%, including developing new Induction process of new employees over a 6 year period.
- Increased employee satisfaction and loyalty.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Monitored progress by establishing plans, budgets and measuring results.
- Generation of Business Performance and Board Reports for presentation and business development planning.
- Guided management and supervisory staff to promote smooth operations.
- Conducted Senior Leadership Team evaluations to provide adequate feedback and recognize quality performance.
National Operations Manager
Townsend Building Services
Burleigh Heads, QLD
02.2016 - 05.2020
- In conjunction with General Manager, developed and implemented effective business plans to align strategic decisions with long range planning objectives, including targeting new market opportunities.
- Instrumental in business growth, through effectively building and/or maintaining external customer relationships, including Tender proposals to existing and new Customers.
- Increased annual revenue from $17m to $50m. At an average annual increase of 17% year-on-year business growth over a 6 year period.
- Successfully doubled the workforce through effective leadership in the recruitment and employee integration, including developing an Onboarding and Induction process.
- Direct management responsibility of Senior Leadership Team, including 2x National Managers, 5x State Managers and 2 Internal Team Leaders (Estimating/Procurement and Administration)
- Maximised operational efficiency through Six Sigma's core principles: define, measure, analyse, improve, and control.
- Implemented coaching and mentoring of key Senior Leadership Team in management principles and effective leadership practices.
- Managed budget implementation, employee recruitment, performance reviews, training and contract negotiations.
- Applied performance analytics data to evaluate and improve operations, targeted business opportunities, market conditions and forecast needs.
- Assessed team based and individual employee scorecards to evaluate performance, develop targeted improvements and implement change.
- Increased internal employee satisfaction, retention and loyalty.
- Evaluated proposed expenditures in context with budgetary constraints to deliver cost-effective operational results.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Business Development Manager
Fitzpatrick's Private Wealth
Gold Coast, QLD
06.2014 - 02.2016
- Established relationships with key decision-makers within customer's organisation to promote growth and client retention
- Applied consultative selling techniques to prospect senior management to close business
- Applied strategic negotiation and closing skills for prospective clients
- Forged and cultivated profitable relationships with existing client base and prospective new clients.
Franchise Owner
Adenbrook Homes
Tweed Richmond, NSW
06.2011 - 05.2014
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets
- Oversaw payroll, business planning and marketing for franchise operations
- Expanded business across Northern NSW and Gold Coast Regions including hiring and training employees, identified new opportunities, locations and marketing to prospective consumers
- Consulted with customers to assess needs, budget and propose optimal solutions
- Trained and motivated employees to perform daily business functions
- Provided coaching, sales skilling and professional development to employees to boost productivity.
Director /Owner
Baker Affleck Financial Solutions
Gold Coast, QLD
08.2007 - 05.2011
- Established and increased immature business from start up to subsequent acquisition
- Educated and assisted individuals and families build and execute wealth management strategies based on unique goals and objectives
- Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and commit to building successful company
- Developed corporate culture within business.
Financial Advisor
National Australia Bank
Tweed Heads, NSW
04.2001 - 06.2007
- Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans
- Provided financial services advice for approximately 200 clients
- Funds under Advice over $70m
- Educated and assisted individuals and families build and execute wealth management strategies based on unique goals and objectives.
Air Traffic Controller
AirServices Australia
Brisbane, QLD
01.1995 - 05.1997
- Communicated instructions to pilots through clear delivery and enunciation
- Utilized communications systems to direct movement of RPT, Military and Domestic aircraft
- Carried out day-day-day duties accurately and efficiently.
Education
Bachelor of Science - Biotechnology
Griffith University
Advanced Diploma - Financial Services - Financial Planning
Deakin University
Open Learning Advanced Diploma Air Traffic Control -
International Civil Aviation Organisation
AirServices Australia Melbourne, VICSurf Life Saving Australia Advanced Resuscitation Certificate St Johns First Aid / QLD Ambulance First Aid Certificate (non Current) -
Skills
- Business Leadership
- Performance Monitoring, Evaluation and Improvement
- Employee Motivation
- Focus and Follow-Through
- High Analytical Skills, Report Development & Presentation
- Cross-Functional Team Management
- Revenue Stream Management
- Strategic Vision and Partnerships
- Stakeholder Relationships and Communication
- Channel Management
- Process Development and Streamlining
- Problem Anticipation and Resolution
- Sales Presentations
- Business Development
- Active Listening People Skills
- CRM Platforms
Timeline
Contract - Head of Business Services
Tomkins Commercial & Industrial Builders
12.2022 - 03.2023
General Manager
Townsend Building Services
05.2020 - 09.2022
National Operations Manager
Townsend Building Services
02.2016 - 05.2020
Business Development Manager
Fitzpatrick's Private Wealth
06.2014 - 02.2016
Franchise Owner
Adenbrook Homes
06.2011 - 05.2014
Director /Owner
Baker Affleck Financial Solutions
08.2007 - 05.2011
Financial Advisor
National Australia Bank
04.2001 - 06.2007
Air Traffic Controller
AirServices Australia
01.1995 - 05.1997
Bachelor of Science - Biotechnology
Griffith University
Advanced Diploma - Financial Services - Financial Planning
Deakin University
Advanced Diploma Air Traffic Control -
International Civil Aviation Organisation
Surf Life Saving Australia Advanced Resuscitation Certificate St Johns First Aid / QLD Ambulance First Aid Certificate (non Current) -
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