Steven Wheatley
Casuarina,NSW
Summary
Former property manager and licensed builder turned remote sales professional, with deep experience managing client relationships, solving problems on the fly, and driving results under pressure.
I spent several years running short-term rental properties - personally overseeing 8 listings, achieving over 70% occupancy, and maintaining Superhost status through consistent 5 star service and communication, tech-based reporting, and tight compliance standards.
Now trained in remote high-ticket sales, I bring strong emotional intelligence, persuasive communication, and hands-on experience using CRM platforms - ready to set qualified appointments, handle objections, and close deals in fast-paced wealth and investing niches.
Overview
16
16
years of professional experience
Work History
Owner
Bnb Savvy
02.2021 - Current
- Managed 8 Airbnb properties and maintenance. Maintained 70%+ occupancy through platform optimisation, timely preparation, and strategic guest communication.
- Achieved Superhost status by overseeing 30+ monthly guest bookings and consistently delivering 5 star guest experiences.
- Handled direct client comms and resolved booking issues (e.g. double bookings) to maintain satisfaction and prevent reputation damage.
- Used Hostaway to manage listings, track performance, and streamline operations.
Cleaning Crew Member
BNB Experience
01.2020 - 01.2021
- Cleaning AIRBNB Properties at Mantra and Kingscliff
- Maintenance on properties, stocking units, making beds, general cleaning
Contractor
Matt Mayers- Felzy Trust
01.2017 - 01.2020
- Worked across multiple residential construction projects
- Constructing Stick Frames, Standing Frames, Cladding, Eaves Soffits, Pergolas
- Roofing, Balconies and all forms of general construction.
Self-Employed/ Contractor
Creative Touch Renovations
01.2011 - 12.2015
- Contracted to Home Options for insurance work hail and water damaged properties
- Undertook insurance repairs for insulated and single skin roofing, and other general building maintenance
- Other work completed included roof renovations, stonework, fencing, outdoor living and landscaping, Kitchen and bathroom renovations
- Completed contracts for businesses such as Blinds and Awnings, Home Options, Life Without Barriers, NSW Real Estate, SMS Strata, and NSW School of Natural Medicine and Beauty
Building Inspector
NSW Housing
01.2015 - 12.2015
- Contractor to Lakes Maintenance
- Checked the structural quality and general safety of buildings
- Gained an in-depth understanding of PAS systems
- Frequently liaised with tenants
- Completed in-depth reporting
- Regularly travelled throughout the state of NSW
Building Claims Assessment NSW
AJ Grant
01.2010 - 02.2011
- Managed all building and contents claims
- Completed home building and contents assessments
- Closely monitored all repairs to high standards
- Estimated cost, reported writing for insurance work, and detected and reduced any fraudulent claims
Education
High Ticket Sales Training
Remote Sales Institute
Online07-2025
Cert lll - Surface Extraction Operations
TAFE
03.2017
Certificate -
Australian Caravan Park Training School - Big 4
11-2015
Cert IV - Building and Construction
Coffs Harbour TAFE
12.2010
Bricklaying Trade/Certificate -
Granville College of TAFE
Counselling And Small Business Certificate
Provide Responsible Service of Alcohol
EOT.edu.au
03-2025
Skills
- High-ticket sales fundamentals ( qualification, objection handling, closing)
- CRM experience (Hostaway, PAS)
- Appointment Setting and discovery
- Client communication and issue resolution
- Time management and project delivery
- Fast learner, highly adaptable
- Report writing and digital documentation
- Remote work and self management
- Problem-Solving
- Adaptability
- Computer skills
References
- David Everson - Contractor -davidever62@gmail.com. Ph: 07 5513 0256
- Dean Maynard - contractor -Cabarita Beach email: demaynpl@gmail.com
- Sandra Fitch - BNB Experience- sandrafitch@outlook.com ph: 0412965374
- Matt Meys, Felzy Trust, Carpenter, Bilambil Heights, Mob: 0402 049 806
- Jeff Meys, Blinds and Awnings, Lead Contractor, 0429 699 272, Jeffm64@live.com.au
Timeline
Owner
Bnb Savvy
02.2021 - Current
Cleaning Crew Member
BNB Experience
01.2020 - 01.2021
Contractor
Matt Mayers- Felzy Trust
01.2017 - 01.2020
Building Inspector
NSW Housing
01.2015 - 12.2015
Self-Employed/ Contractor
Creative Touch Renovations
01.2011 - 12.2015
Building Claims Assessment NSW
AJ Grant
01.2010 - 02.2011
Certificate -
Australian Caravan Park Training School - Big 4
Cert IV - Building and Construction
Coffs Harbour TAFE
High Ticket Sales Training
Remote Sales Institute
Cert lll - Surface Extraction Operations
TAFE
Bricklaying Trade/Certificate -
Granville College of TAFE
Counselling And Small Business Certificate
Provide Responsible Service of Alcohol
EOT.edu.au
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