Glòria Comas Perich
Sydney,NSW
Summary
Dedicated waitress with a lot of years of foodservice experience. Commended for excellent multitasking abilities and happy, patient demeanor.
Overview
7
7
years of professional experience
Work History
Waitress Supervisor
Calaboca
Barcelona, Barcelona
2022.11 - 2024.01
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Resolved customer complaints in a timely manner with professionalism.
- Conducted regular meetings with waitstaff to discuss progress and changes in restaurant policies or procedures.
Waitress Trainee
Picuteig
Barcelona, Barcelona
2020.04 - 2022.09
- Greeted customers and provided menus.
- Assisted with food preparation tasks as requested by the head chef.
- Learned to properly handle cash transactions and process credit card payments.
- Informed customers of daily specials and menu changes.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
Ice Cream Server
Olivier
Barcelona, Barcelona
2018.03 - 2020.03
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Prepared orders for customers by scooping ice cream into dishes or cones.
- Operated cash register to collect payments from customers.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
Waitress Trainee
Pinetó
Barcelona, Catalonia
2017.01 - 2018.02
- Greeted customers and provided menus.
- Learned to properly handle cash transactions and process credit card payments.
- Checked that all orders were accurate before delivering to customers.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Ensured dining areas were clean and set up for each shift according to established standards.
Education
Master of Arts -
Digital Marketing
CEI Madrid2024-06
Bachelor of Arts -
Comunication & Media
Barcelona2020-07
High School Diploma -
INS Ferran Casablancas
Barcelona2016-07
Skills
- Strong leadership
- Order Accuracy
- Complaint Handling
- Task Delegation
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Waitress Supervisor
Calaboca
2022.11 - 2024.01
Waitress Trainee
Picuteig
2020.04 - 2022.09
Ice Cream Server
Olivier
2018.03 - 2020.03
Waitress Trainee
Pinetó
2017.01 - 2018.02
Master of Arts -
Digital Marketing
Bachelor of Arts -
Comunication & Media
High School Diploma -
INS Ferran Casablancas