- Youth mentor, providing guidance and support to empower the next generation of leaders
- Youth Development Programs
- Advocacy Campaigns
- Development worker
- Volunteer Work
Goodson Rai
Westmead,NSW
Summary
An enthusiastic and hardworking individual seeking a job with exceptional communication skills. Currently a Student of Bachelor of Community Service @acknowledge Education. I can offer you a positive attitude and strong communication skills, and I am ready to thrive in a dynamic working environment. I bring a solid understanding of customer service principles and handling situations, as well as skills in organization and multitasking. Ready to use and develop the communication and teamwork skills that I have learned.
Overview
5
5
years of professional experience
Work History
Customer Service
Hungry Jacks
03.2022 - Current
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and sales techniques.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Student Placement Mentor (Voluntery)
Acknowledge Education
12.2024 - Current
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Collaborated with teachers, counselors and administrators to foster access to resources and support.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
Voluntry Helper
Nepalese Indigenous Program
09.2024 - 10.2024
- Followed supervisor instructions to complete tasks on time.
- Participated in community outreach programs to showcase the art of fire dancing while promoting cultural appreciation
- Performed manual labor and random jobs to help teams accomplish goals.
Barista & Customer Service
Little door Café
04.2020 - 02.2021
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Cleaned counters, machines, utensils, and seating areas daily.
Catering Assistant
RAJ MEHETA
06.2022 - Current
- Provided friendly, courteous service, addressing their diet needs for Residents in Agecare facility.
- Coordinated and collaborated closely with other staff members during events for smooth service delivery.
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Education
Studied Till 10th Grade -
Moonson English Secondary School
Kamal-5, Jhapa, Nepal09-2018
Completed My 12th Grade - Commerce
Unique College
Damak 13, Jhapa- Nepal11-2020
Skills
- Positive attitude
- Quick learner
- Good communication skill
- Attention to details
- Team player
- Punctual
- Committed to work
- Creative problem-solving ability
- Good numerical ability
- Organizational skills
- Team management
- Reliability and punctuality
Availability
CAN MANAGE ALL 7 DAYS IN A WEEK according to the need.
Interests
References
Isha, Restaurant Manager, Hungry Jack’s Bankstown, 0406622439
Emma. Sinclair, Acknowledge education course co-ordinator, Email- Emma.Sinclair@ae.edu.au
Viji, Manager, Delish Affair, 0400007267
Jenika, Manager of Restaurant, Little Door Cafe, +977 9817992490
RK Sampang, President of Indigenous Community, +61433317206
Timeline
Student Placement Mentor (Voluntery)
Acknowledge Education
12.2024 - Current
Voluntry Helper
Nepalese Indigenous Program
09.2024 - 10.2024
Catering Assistant
RAJ MEHETA
06.2022 - Current
Customer Service
Hungry Jacks
03.2022 - Current
Barista & Customer Service
Little door Café
04.2020 - 02.2021
Studied Till 10th Grade -
Moonson English Secondary School
Completed My 12th Grade - Commerce
Unique College
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