Gourab Deb Nath
Catherine field,Australia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Coles Team Member
Coles Supermarket
03.2020 - 03.2022
- Assisted customers in all section of the store and answered their queries
- Engaged with customers in a sincere and friendly manner
- Operate cash registered for cash and card transactions with accuracy
- Assist customers to provide with special needs
- Pursued with personal learning and development opportunities
- Replenish stock on shelves as required
- Enforce Safety, Health and Security procedures, Housekeeping by following the store cleaning roster.
Service Delivery Officer
Australian Taxation Office
04.2020 - 11.2021
- First point of contact in between Client and ATO
- Positive client experience by providing tools to help them understand and meet their obligation
- Establish Proof of Record Ownership as per client register to meet the obligation of client Identity check, such as confirm client contact no against client register
- Direct contact and consultation with the communities and support to manage their taxation and superannuation affairs.
Finance Officer
Expeditors International
06.2017 - 11.2018
- Ensure correct shipping line and vendor tax invoice are processed
- Follow-up with operational team for any missing invoice and discrepancy
- Daily AM/PM EFT payment process according to cut off time
- Reconcile vendor statement and follow up for any missing invoice
- Month end adjustment/write-off foreign exchange/intercompany write-off
- Promptly follow-up operational team e-mail for urgent payment to avoid storage charge.
Field Sales Representative
06.2010 - 01.2013
- Selling Origin/Energy Australia/AGL products and aligned services into residential customers in allocated territory through planned visit and cold calls surrounding appointments
- Identify and develop sales opportunities and exceed customer expectation
- Actively gather and report on market intelligence within defined territory
- Be available when required and participate in all field accompaniments
- Attending all sales meeting, training as directed by Sales Manager and origin Management.
Education
Masters of Commerce -
Melbourne Institute of Technology
Sydney, NSW08.2011
Bachelor of Business Management -
Bangalore University
Bangalore, Karnataka12.2007
Skills
- Skilled in Microsoft office
- Communication: Competitive written and verbal communication skills developed through communicating with different communities, nationalities and experience at Coles Such as- Provide information to find the right product
- Teamwork: Developed teamwork by sharing experience and individual opinion on daily work practice
References
References will be provided upon request
Timeline
Service Delivery Officer
Australian Taxation Office
04.2020 - 11.2021
Coles Team Member
Coles Supermarket
03.2020 - 03.2022
Finance Officer
Expeditors International
06.2017 - 11.2018
Field Sales Representative
06.2010 - 01.2013
Masters of Commerce -
Melbourne Institute of Technology
Bachelor of Business Management -
Bangalore University
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