Govind Mankari

Retail Assistant

• Delivered excellent frontline customer service by assisting customers with fuel purchases, rewards program sign-ups, and general inquiries.
• Processed cash, EFTPOS, and digital payments accurately, maintaining a high level of attention to detail.
• Promoted and explained the BP Rewards program benefits, driving customer loyalty and repeat business.
• Monitored stock levels and supported merchandising activities, ensuring promotional items and fuel station products were well presented.
• Complied with safety and security standards, including fuel handling protocols, and incident reporting.

[IGA Express ]( north Melbourne)

• Provided fast and friendly service in a high-volume convenience store environment.
• Handled point-of-sale operations, reconciled cash registers, and balanced tills.
• Assisted with stock control, inventory checks, and shelf replenishment, ensuring product availability and correct pricing.
• Maintained store cleanliness and presentation, contributing to a positive shopping experience.
• Collaborated with team members to meet sales targets, and deliver efficient service during peak hours.