Grace Bernardi
Macquarie Park,NSW
Summary
Recent Criminology and Criminal Justice graduate who achieved academic excellence while working in a leadership role as a store supervisor. Offers strong analytical skills and experience across data analysis, cybersecurity, forensics, and legal frameworks, supported by proven communication, teamwork, and problem-solving abilities. Eager to bring both my leadership experience and academic training into a professional setting and make meaningful contributions with commitment and drive.
Overview
7
7
years of professional experience
Work History
Store Supervisor
Petbarn
09.2023 - Current
- Oversee daily operations, animal care, and stock control, ensuring smooth team coordination and store readiness during peak trading hours, promotions, and new product launches.
- Ensure compliance with company policies, animal welfare regulations, and retail laws, including the correct sale of pet medications and care standards.
- Handle customer issues ranging from pet health advice to complaints about grooming and adoption services.
- Trained and supported new team members in product knowledge and compliance, ensuring high standards and team performance.
- Developed extensive product knowledge across pet care, nutrition, health, and accessories, allowing for accurate recommendations tailored to diverse customer needs.
Retail Worker
Vintage Cellars
11.2020 - 04.2023
- Demonstrated strong interpersonal skills and assisted customers with finding the right products whilst answering inquiries and providing recommendations.
- Point-of-Sale Systems for processing transactions, handling cash, and maintaining sales records.
- Trained new employees on customer service standards and operational procedures, enhancing team performance.
- Managed inventory and restocked shelves to ensure product availability and organization.
Bartender/Front of House
Hunter & Barell
03.2019 - 01.2020
- Crafted and served a diverse range of cocktails, ensuring high standards of quality and presentation.
- Managed bar inventory, monitored stock levels, and coordinated replenishment to minimise shortages.
- Trained new staff on cocktail preparation techniques and customer service best practices, enhancing team performance.
- Developed seasonal drink menus that increased customer engagement and satisfaction at the establishment.
Visual Merchandiser
Greenlife Merchandising - Bunnings Warehouse
06.2018 - 01.2019
- Developed and implemented innovative visual merchandising strategies to enhance product presentation.
- Collaborated with cross-functional teams to optimise in-store layouts.
- Created and maintained visually-appealing merchandise displays that were excel spreadsheet based.
Education
Bachelor of Criminology & Criminal Justice -
Griffith University
Online06-2025
Skills
- Critical Thinking
- Data Analysis & Interpretation
- Research & Report Writing
- Risk assessment & Resolution
- Teamwork & Collaboration
- Relationship Management
Timeline
Store Supervisor
Petbarn
09.2023 - Current
Retail Worker
Vintage Cellars
11.2020 - 04.2023
Bartender/Front of House
Hunter & Barell
03.2019 - 01.2020
Visual Merchandiser
Greenlife Merchandising - Bunnings Warehouse
06.2018 - 01.2019
Bachelor of Criminology & Criminal Justice -
Griffith University
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