Summary
Overview
Work History
Education
Skills
Timeline
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Grace Dodani

Summary

I'm a hardworking person who strives to do my best within every aspect of my life. I also pride myself as a warm, friendly and caring individual who looks out for the needs of others. My key objective in obtaining an additional job is to expand my opportunities for growth and experience before I further continue my studies.

Overview

4
4
years of professional experience

Work History

Optical Assistant

Specsavers
03.2023 - Current


  • Operating and maintaining lensometers, refraction units, auto-refractors, and visual field analyzers-assisting optometrists for diagnosis and treatment plans
  • Managing administrative duties with phone reception, appointment scheduling and payment processing
  • Assisting in patient scheduling, monitoring patient flow and properly communicated delays
  • Providing customer service through addressing inquiries and resolving issues promptly
  • Assisting in increasing sales revenue through product knowledge and upselling techniques within the spectacle selection process
  • Providing patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases

Waitress

Nandos
01.2020 - 06.2020
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests
  • Collaborated with team members to consistently provide efficient service
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Processed orders and sent to kitchen employees for preparation
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.


Education

Bachelor of Business/Bachelor of Arts -

Deakin University
Burwood, VIC
2027

VCE -

Waverly Christian College
Wantirna South
2022

Cert III in Makeup -

Box Hill Institute of TAFE
Melbourne, VIC
2021

Skills

  • Communication
  • Adaptability
  • Customer Service
  • Active Listening
  • Attention to Detail
  • Fast Learner

Timeline

Optical Assistant

Specsavers
03.2023 - Current

Waitress

Nandos
01.2020 - 06.2020

Bachelor of Business/Bachelor of Arts -

Deakin University

VCE -

Waverly Christian College

Cert III in Makeup -

Box Hill Institute of TAFE

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Grace Dodani