Grace Jackson
Toronto,NSW
Summary
Dynamic and self-motivated Retail Assistant at Factorie, recognized for enhancing customer satisfaction through exceptional service and effective communication. Proven ability to manage time efficiently while maintaining a well-organized sales floor. Skilled in POS systems and conflict resolution, consistently delivering a positive shopping experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Assistant
Factorie
11.2024 - 02.2025
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Food Service Assistant
Enjoy the Different Taste
08.2022 - 06.2024
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
Neighbourhood Helper
Myslef as It Was a Business I Created
01.2018 - 11.2022
- Assisted neighbours with tasks such as pet care, gardening, mail collection, and home security checks
- Developed strong time management and reliability skills
- Provided friendly and efficient service, ensuring trust and satisfaction
Education
Dubbo Public School
DubboDora Creek Public School
Dora Creek, NSW11.2019
Toronto High School
Toronto, NSWSkills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Self-Motivated
- Excellent Work Ethic
- Good Listening Skills
- Good Communication Skills
Certification
Food handling certification
Timeline
Retail Assistant
Factorie
11.2024 - 02.2025
Food Service Assistant
Enjoy the Different Taste
08.2022 - 06.2024
Neighbourhood Helper
Myslef as It Was a Business I Created
01.2018 - 11.2022
Dubbo Public School
Dora Creek Public School
Toronto High School
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