Grace Jung
Rydalmere
Summary
Currently a university student majoring in accounting and finance, looking to build a career. I have worked at institutions that revolve around transactions within a heavily regulated environment. I am also a former ANZ employee that worked in retail banking ensuring great customer service, education on products and digital banking all in accordance with relevant regulations.
It would be an excellent opportunity to return and hopefully develop new skills in relations to my majors.
Overview
3
3
years of professional experience
Work History
Bartender
The Star Entertainment Group
11.2023 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Cage Cashier
Crown Casino
03.2022 - 09.2023
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Processing cash/digital transactions for Crown Sydney Casino. With adherence to AML policies processing UAR and SMR reports.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
Banking Consultant
ANZ
11.2021 - 06.2022
- Extended and sustained relationships with customers delivering excellent customer service.
- Give advice and educate customers on certain ANZ products such as personal loans and credit cards.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Balanced teller drawers and ATM cash.
- Completing Know your customer (KYC)
Education
BBA - Accounting And Finance
University of Technology Sydney
Sydney, NSW01-2026
Skills
- Team player attitude
- Hard working
- Fluent in Korean
- Proficient Excel skills
- Familiar with banking and the policies and regulations related to transactions
- Customer service
Timeline
Bartender
The Star Entertainment Group
11.2023 - Current
Cage Cashier
Crown Casino
03.2022 - 09.2023
Banking Consultant
ANZ
11.2021 - 06.2022
BBA - Accounting And Finance
University of Technology Sydney
Similar Profiles
Sujan GautamSujan Gautam
Service Operations Analyst at The Star Entertainment GroupService Operations Analyst at The Star Entertainment Group
Emmanuelle GomezEmmanuelle Gomez
Master of Ceremonies & Promotions (contract) at Corrine Wilks MC and Promotional Services Provider; The Star Entertainment GroupMaster of Ceremonies & Promotions (contract) at Corrine Wilks MC and Promotional Services Provider; The Star Entertainment Group
Aditya Vivekanand Rankhambe (Adi)Aditya Vivekanand Rankhambe (Adi)
Gaming Service Hosts at The Star Entertainment GroupGaming Service Hosts at The Star Entertainment Group