Grace Kenny
Melbourne,VIC
Summary
Hi, I'm Grace! I pride myself on being an organized waitperson/bartender with experience in fine dining restaurant environments. I am an effective creator of service structures with thoughtful organization. As well as an efficient member of bar staff and facilitator of rapid table turnover on the floor, boosting volume and increasing sales opportunities in both departments.
Overview
5
5
years of professional experience
Work History
Waitress
Hotel Sorrento
11.2022 - 02.2024
- Attended to specific needs of countless customers daily for fine dining restaurant with social relevancy and intentionality.
- Checked customers' IDs to verify age
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Waitress
Merchant And Maker
11.2021 - 03.2022
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Bussed and reset tables to keep dining room and work areas clean.
- Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
Waitress
Artisan Kitchen And Wine Bar
12.2018 - 04.2019
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor of Science -
La Trobe University
Melbourne, VIC12.2026
High School Diploma -
Mount Eliza Secondary College
Mount Eliza, VIC11.2022
Skills
- Conflict and Complaint Resolution
- Wine service
- Beverage Preparation
- Food Running
- Complaint resolution
- Wine Pairings
- Food and Beverage Service
- Preparing garnishes
- Responsible Alcohol Service
- Age Verification
- Specials Promotion and Upselling
- Cash Handling
Timeline
Waitress
Hotel Sorrento
11.2022 - 02.2024
Waitress
Merchant And Maker
11.2021 - 03.2022
Waitress
Artisan Kitchen And Wine Bar
12.2018 - 04.2019
Bachelor of Science -
La Trobe University
High School Diploma -
Mount Eliza Secondary College
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