Grace MacQueen
Mackay,Queensland
Summary
Seeking a challenging role where I can apply my technical skills, dedication to quality standards, and commitment to safety to drive project success and exceed client expectations in the safety industry.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Total Tools
10.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Worked in both team and individual settings within workplace to achieve desired goals and outcomes.
- Fielded customer questions to share information about products, availability, and pricing.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Responded to customer enquiries within a timely manner.
Sheetmetal Apprentice
Brian Martin's Sheetmetal
04.2023 - 09.2023
- Operated various hand tools such as shears, brakes, punches, drills and grinders to fabricate parts
- Assisted in fabrication of sheet metal components, including cutting, bending, and welding
- Collaborated with other tradespeople in order to complete projects efficiently within timeline constraints
- Maintained a safe working environment by following safety protocols and using appropriate personal protective equipment.
- Enhanced project efficiency by assisting in the fabrication, assembly, and installation of sheet metal products.
- Increased workplace safety by maintaining a clean and organized work area, adhering to safety protocols.
Apprentice Boilermaker
DGH Engineering
11.2022 - 02.2023
- Prepped, measured and marked out vital components to every job I worked on.
- Demonstrated ability to read and interpret technical drawings.
- Followed established safety procedures when working with hazardous materials or working on high risk tasks.
Education
Certificate of Education -
Whitsunday Anglican School
Mackay, QLD11.2022
Certificate II - Engineering Pathways - MEM20422
Central Queensland University
Mackay, QLD11.2022
Skills
- Product knowledge
- Adaptability
- Strives well with feedback
- Complex Problem-Solving
- Interpersonal Skills
- Power Tools Operation
- Assembly procedures
- Sheet Metal Math
- Metal Fabrication
Personal Information
Current Title: Sales Assistant
References
Laurie Minniecon - Metal Fabrication Teacher
College of Trades
Tertiary Education Division
CQUniversity Australia, 171 Boundary Road, OORALEA QLD 4740
P 074940 3221 | F 074940 3234 | E l.minniecon@cqu.edu.au
Troy Benfer - Workshop Supervisor
DGH Engineering
14-18 Boundary Rd, Paget QLD 4740
P 0417 999 462
Timeline
Sales Assistant
Total Tools
10.2023 - Current
Sheetmetal Apprentice
Brian Martin's Sheetmetal
04.2023 - 09.2023
Apprentice Boilermaker
DGH Engineering
11.2022 - 02.2023
Certificate of Education -
Whitsunday Anglican School
Certificate II - Engineering Pathways - MEM20422
Central Queensland University
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