Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Grace Murphy

Cambridge,Australia

Summary

I am a 23 year old who is passionate about learning new skills, particularly in a seasonal environment. While undertaking educational studies I have gained 7 years experience working in healthcare, retail and guest services. I am a bubbly, enthusiastic trustworthy worker who enjoys a challenge of any kind. Additionally the communication and teamwork skills I have learnt in previous fields of work would make me a great asset to your team.

Overview

7
7
years of professional experience

Work History

Guest Services Assistant

Vail Resorts Australia
06.2023 - Current
  • Strong communication, motivational, organisational, and interpersonal skills.
  • Ability to adhere to required responsibilities in an unsupervised environment.
  • Maintaining a professional and friendly attitude in all extremes of weather and in all dealings with guests.
  • Guest point of contact for any and all questions and needs to help create an ‘Experience of a Lifetime’.
  • Guest Service/Customer Service experience

Dental Assistant

Dental South
02.2021 - 06.2023
  • Remained compassionate and committed to patient satisfaction
  • Worked to ensure quality service and addressed and resolved all customer issues
  • Ability to work under pressure
  • Fast learner
  • Excellent customer service
  • Recognized for assisting customer inquiries immediately.

Customer Service Team Member

Woolworths
11.2016 - 02.2021
  • Enabled an inclusive and supportive work environment for all team members
  • Brought forth a self-motivated attitude, as well as the ability to collaborate
  • Deliviering high-quality customer service in a fast pace work environment
  • Ability to learn new skills efficiently
  • Experience in conflict resolution
  • Attended workshops and training courses centered around increasing customer service skills\
  • EFTPOS and cash handling

Education

Achieved TCE And ATAR -

Hobart College
12.2018

Cert III in Dental Assisting -

TasTAFE
Hobart, TAS
07.2022

Skills

  • Commitment to exceptional Customer Service
  • Administrative operations
  • Ability to work a flexible schedule
  • Genuine care

Additional Information

Dr Linda Jia - Dental South

0413 465 225


Daffodil Zarco- Guest Services, Mount Hotham

0434 693 383


John Stokman- Woolworths

0417 297 902

Timeline

Guest Services Assistant

Vail Resorts Australia
06.2023 - Current

Dental Assistant

Dental South
02.2021 - 06.2023

Customer Service Team Member

Woolworths
11.2016 - 02.2021

Achieved TCE And ATAR -

Hobart College

Cert III in Dental Assisting -

TasTAFE

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Grace Murphy