Grace Purcell
Summary
Offering friendly and professional demeanour, with willingness to learn and grow in hospitality environment. Brings ability to quickly grasp restaurant operations and deliver high-quality service. Ready to use and develop strong communication and multitasking skills in [Desired Position] role.
Developed strong skills in customer service and sales in fast-paced retail environment. Excel at problem-solving and maintaining positive shopping experience for customers. Looking to transition into new field where these skills can contribute to team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Retail Sales Assistant
Colette by Colette Hayman
09.2024 - Current
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Opened and closed store independently and prepared nightly bank drop for manager.
Waitress
Penang House Restaurant
02.2022 - 02.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
Bachelor of Science - Genetics and Molecular Biology, Biomedical Science
Murdoch University
Perth, WA06-2026
High School -
Frederick Irwin Anglican School
Mandurah, WA01.2022
Skills
- Effective Time Management
- Flexibility in Changing Conditions
- Skilled in High-Pressure Work Settings
- Strong Interpersonal Skills
- Independent and Collaborative Work
- Punctuality
- POS terminal operation
- Achieved White Card Certification
- Completed Microsoft Office Specialist (MOS) online course
Timeline
Retail Sales Assistant
Colette by Colette Hayman
09.2024 - Current
Waitress
Penang House Restaurant
02.2022 - 02.2024
Bachelor of Science - Genetics and Molecular Biology, Biomedical Science
Murdoch University
High School -
Frederick Irwin Anglican School
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