Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
Generic

Grace Rickard

Figtree,NSW

Summary

Dedicated and versatile professional with a strong background in both hospitality and childcare. Experienced in managing high-pressure situations, fostering positive relationships, and providing exceptional service in fast-paced environments. Skilled in communication, problem-solving, and team collaboration, with a passion for creating supportive, nurturing environments for both children and clients. Proven ability to multitask effectively and maintain high standards of care and service.

Overview

6
6
years of professional experience

Work History

Early Childhood Educator Trainee

Leura Childcare Centre
01.2021 - 12.2024
  • 0Developed and delivered engaging lessons focused on healthy eating, outdoor education, sustainability and emotions.
  • Cultivated positive, nurturing, and trusting relationships with children, families, and educators, fostering a warm and supportive learning environment.
  • Utilized creative problem-solving techniques to address emotional challenges, such as conflict resolution, among children.
  • Provided compassionate support to children with disabilities and special needs, using empathy, active listening, and patience, while collaborating with their families.
  • Approached each child holistically, tailoring strategies to meet their individual developmental and emotional needs.
  • Gained valuable insights into family dynamics and their profound influence on a child's well-being and overall health.
  • Demonstrated flexibility and adaptability to meet the diverse daily needs of 30 children, including sleep, nutrition, and emotional support.
  • Leveraged computer skills to create detailed lesson plans, communicate with families through blog posts, and complete academic assignments.

Senior Waitress

Leura Garage (Cafe, Restaurant, Bar)
01.2019 - 01.2023
  • Managed multiple sections, including the bar and food pass, demonstrating strong organizational and hospitality skills.
  • Oversaw booking and phone systems, organized reservations, and managed the flow of hundreds of customers during the weekend.
  • Delivered exceptional service, fostering customer relationships and increasing repeat business and positive feedback.
  • Effectively handled high-pressure situations, ensuring smooth operations despite increased volume, staffing shortages, or technical issues.
    Assisted in training junior staff, providing guidance and support through strong communication.
  • Built positive relationships with staff, ensuring teamwork and efficient operations.

Education

Certificate III - Early Childhood Education

International Childcare College
Online
12-2023

Certificate III - Hospitality

Quality Training College
NSW
12-2019

Certificate III - Commercial Cookery

TAFE NSW
NSW
12-2019

Skills

  • Problem-solving
  • Relationship building
  • Teaching
  • Conflict resolution
  • Patience and Empathy
  • Hard working and persistent

Volunteering

Secretary and Secondary, University of Wollongong Community Garden (March 2025 – Present) 

  • Manage the garden club's email communications and collaborate with the treasurer to approve and sign off on purchases.
  • Work closely with other executive members to develop strategies for expanding and growing the garden club.
  • Lead and organize working bees once the garden is soon to be re-opened.

Timeline

Early Childhood Educator Trainee

Leura Childcare Centre
01.2021 - 12.2024

Senior Waitress

Leura Garage (Cafe, Restaurant, Bar)
01.2019 - 01.2023

Certificate III - Early Childhood Education

International Childcare College

Certificate III - Hospitality

Quality Training College

Certificate III - Commercial Cookery

TAFE NSW

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Grace Rickard