Grace Rogers
Padbury,WA
Summary
I am a friendly and polite person with solid experience in cash handling, processing EFTPOS payments, and delivering excellent customer service. Hardworking, honest, and adaptable, with a strong ability to keep work areas organized and tidy
Overview
3
3
years of professional experience
Work History
Customer Service Assistant
Mr Whippy Ice Cream Truck (Event Hire)
12.2023 - Current
- Delivered exceptional customer service.
- Assisted in food preparation while maintaining a tidy work area.
- Managed cash and EFTPOS transactions efficiently.
Food Preparation and Customer Service
Wanneroo Rugby Club Canteen
08.2023 - Current
- Handled cash transactions and addressed customer queries.
- Assisted in food preparation, ensuring cleanliness and organization.
Babysitting
Lauren Munnik
07.2022 - Current
- Supervised children responsibly in parents' absence.
- Ensured child safety and prevented accidents.
- Engaged children with stories and educational games.
- Communicated with parents about children's behavior.
- Assisted with household chores during nap times.
Cashier, Party Host, Kitchen Hand
Lollipop's Playland
11.2022 - 02.2023
- Operated cash register and processed payments by cash and credit card.
- Provided information and answered customer questions.
- Covered various roles when short-staffed.
- Ensured cleanliness of play equipment and restrooms.
- Washed and sanitized dishes using industrial dishwashers.
- Hosted children's parties, coordinating with parents, setting up, and serving food and drinks.
Baseball Canteen Volunteer
Morley Eagles Baseball Club
11.2021 - 02.2022
- Assisted canteen staff with various tasks.
- Handled cash and EFTPOS transactions.
- Prepared food and provided customer service.
Education
Duncraig Senior High School
Working with Children Certification
Skills
- Greeting and Seating
- Cash Register Operation
- Cash Handling
- Customer Service
- Credit and Cash Transactions
- Problem Solving
- Time Management
- Dedication
- Active Listening
- Friendly and Approachable
- Customer Focus
- Teamwork and Collaboration
Voluntary Role
U13 Netball Coach,
Paua Rose Netball Club, WA - 02/2024 - Present
- Developing training sessions focusing on skill development, teamwork, and physical fitness.
- Mentoring and guiding young athletes in all aspects of the game.
- Promoting Sportsmanship helping her team bond as a group, promoting sportsmanship.
- Communicating with Parents and Club Officials: Grace maintained open lines of communication with parents and club officials, providing regular updates on team progress and individual player development
Timeline
Customer Service Assistant
Mr Whippy Ice Cream Truck (Event Hire)
12.2023 - Current
Food Preparation and Customer Service
Wanneroo Rugby Club Canteen
08.2023 - Current
Cashier, Party Host, Kitchen Hand
Lollipop's Playland
11.2022 - 02.2023
Babysitting
Lauren Munnik
07.2022 - Current
Baseball Canteen Volunteer
Morley Eagles Baseball Club
11.2021 - 02.2022
Duncraig Senior High School
Working with Children Certification
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