Grace Scherini

Dedicated and results-driven shift manager with over 1 year of experience in leading and motivating a team to achieve great results. Proven track record of implementing efficient workflows, optimizing productivity by incorporating time management and organisational skills. Skilled in problem-solving, decision-making, and fostering a positive and successful work environment. Seeking to leverage my current abilities, progress my skill set and further my career.

• Scheduled shifts, managed break times, maintained efficient workflow and drive staff productivity
• Worked with management to develop and implement strategies to meet sales targets and exceed company goals
• Maintained a clean and organized work environment by regularly sanitizing surfaces and following food safety protocols
• Worked collaboratively with team members to ensure accurate and timely order fulfillment during peak business hours
• Completed all store open and close duties
• Prepared complex coffee orders in a fast-paced environment
• Performed routine cleaning tasks and sanitized espresso machine parts, per company and state food hygiene standards
• Promptly and accurately processed cash and card transactions using POS system
• Support other servers and kitchen staff by completing side work such as cleaning, restocking, and food running
• Provide exceptional customer service, addressing any concerns or special requests promptly
• Prepared customers drinks to their liking in a fast and efficient manner

• Stefania Romeo, Manager, 02/01/23, 06/01/24, Chicken treat ravenswood
• Luke, Area manager, 10/01/21, 11/01/22, Pappys cafe
• Ros, Store owner, 05/01/19, 10/01/21, Blue wren cafe