Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Grace Stevenson

Brookdale,Australia

Summary

Reliable individual committed to fostering positive customer interactions within a collaborative team environment.

Overview

11
11
years of professional experience

Work History

Sales Assistant

Petbarn
Jandakot, Australia
06.2021 - 04.2023
  • Delivered high-quality customer service in fast-paced retail environment.
  • Operated POS system for efficient sales and returns processing.
  • Maintained floor stock levels and organized product displays for optimal visibility.
  • Assisted with opening and closing procedures to ensure smooth operations.

Sales Representative

Optus
Karrinyup, Australia
01.2017 - 03.2017
  • Promoted and sold mobile plans and devices to drive revenue growth.
  • Provided sales support and customer assistance, enhancing customer experience.
  • Managed store opening and closing procedures to ensure operational efficiency.
  • Replenished and arranged items to maintain an appealing store appearance.

Christmas Casual

Michael Hill Jewellers
Cockburn, Australia
11.2016 - 12.2016
  • Delivered exceptional customer service with a focus on professionalism.
  • Maintained showroom presentation and managed stock levels effectively.
  • Conducted follow-up calls on customer leads for events to enhance engagement.
  • Operated POS system to process sales transactions accurately.

Crew Member

McDonald's
Harrisdale, Australia
03.2015 - 11.2016
  • Maintained cleanliness and performed general maintenance
  • Received and rotated stock
  • Processed payments on the cash register, and counted back bills and change to patrons.
  • I took orders from patrons and input selections into the store's computer system.

Jewellery/ Fragrance Clerk

Kohl's
Lexington, USA
11.2013 - 01.2014
  • Greeted customers to identify specific needs and preferences.
  • Processed returns and exchanges following company policies.
  • Organized displays and stocked shelves to enhance product visibility.
  • Resolved customer complaints promptly and professionally.

Receptionist

Three Chimneys Farm
Versailles, Kentucky, USA
02.2012 - 01.2014
  • Maintained cleanliness and organisation of the reception area to uphold professional standards.
  • Greeted visitors, providing assistance and information as needed.
  • Executed administrative tasks to support office operations.
  • Answered incoming calls, taking messages and transferring them to relevant departments.

Education

High School Diploma -

Woodford County High School
Kentucky, USA
05-2009

Skills

  • Point of sale operation
  • Customer service
  • Inventory management
  • Time management
  • Attention to detail
  • Relationship building

References

  • Ally Clark, Store Manager, Petbarn, Jandakot, WA, 08-9414-7625
  • Alana Slack, Assistant Manager, Petbarn, Jandakot, WA, 08-9414-7625
  • Zoe Trump-Joyce, Store Manager, McDonald's, Harrisdale, WA, 08-9455-6150

Timeline

Sales Assistant

Petbarn
06.2021 - 04.2023

Sales Representative

Optus
01.2017 - 03.2017

Christmas Casual

Michael Hill Jewellers
11.2016 - 12.2016

Crew Member

McDonald's
03.2015 - 11.2016

Jewellery/ Fragrance Clerk

Kohl's
11.2013 - 01.2014

Receptionist

Three Chimneys Farm
02.2012 - 01.2014

High School Diploma -

Woodford County High School

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