Grant Bouchard
Adelaide,SA
Summary
Customer-focused worker with experience in fast-paced retail and hospitality environments. Developed strong communication, teamwork, and problem-solving skills, delivering friendly service, handling customer enquiries, and working efficiently under pressure.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Customer Service
Kmart
Churchill , SA
07.2023 - 02.2024
- Provided excellent customer service throughout each shift.
- Stocked shelves with freshly processed items ready for shipment or retail sale.
- Recommended retail products to customers based on their individual needs.
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Managed cash register operations, ensuring balanced cash drawers at shift end.
- Handled returns and exchanges according to store policy and procedures.
- Accepted cash and credit card payments, issued receipts and provided change.
Crew Member
McDonalds
Enfield, SA
02.2022 - 06.2023
- Provided friendly customer service during busy shifts in a fast-paced environment.
- Prepared and served food and beverages according to established safety standards.
- Maintained cleanliness and organization of dining and kitchen areas throughout shifts.
- Operated cash register, processing transactions accurately and efficiently for customers.
- Engaged with customers to promote specials and enhance their overall experience.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
High School Diploma -
Cedar College
Adelaide, SA11-2025
Bachelor of Engineering -
Adelaide University
Mawson Lakes, Adelaide CitySkills
- Problem solving
- Customer service skills
- Clear communication
- Teamwork
- Cash handling & POS systems
- Handling refunds and exchanges
- Working under pressure
- Positive attitude
- Resilience (dealing with difficult customers)
Certification
HLTAID011 Provide First Aid
Timeline
Customer Service
Kmart
07.2023 - 02.2024
Crew Member
McDonalds
02.2022 - 06.2023
High School Diploma -
Cedar College
Bachelor of Engineering -
Adelaide University