Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grant McLoughlin

Arana Hills,Qld

Summary

Highly motivated and dedicated, my career experience has provided me with excellent relationship and business development skills, outstanding solution focused Sales, Marketing and Merchandising skills and a proven ability for Commercial ,Wholesale and Retail sales with major focus on Customer retention and repeat business . Articulate, and with sound leadership skills, I have excellent communication skills, am objective, confident and I have well developed negotiation skills. Recognised as an effective personal time manager with a strong work ethic and a demonstrated commonsense approach, my skills include motivation, training, delegation, supervision, team building and conflict management in high volume Sales environments. Forward thinking I have proven Sales, Management skills, am a team player, I have high level customer service focused and business development skills along with sound computer skills. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

24
24
years of professional experience

Work History

Business Development Manager

Mulford Plastics
07 2022 - Current
  • Manage and increase a portfolio of 300 accounts across South East Qld and Northern NSW
  • Sell from our extensive range of Acrylic Sheet , PVC , Aluminium Composite Panel , Foam Board , Noise Panels
  • Clientele includes Sign Companies, Fabricators ,Engineering , Trucking , Crafts , Vacuum Forming, Marine Companies
  • Operate to Budget turnover and GP profit
  • Maintain CRM

Sales Representative

Mission Partners
01 2019 - 05 2022
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Provided feedback from customers to product development team, influencing future product enhancements.
  • Exceeded sales targets through effective planning and goal setting.
  • Participated in trade shows and conferences to network and generate leads.
  • Increased market penetration with introduction of innovative sales tactics.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Negotiated prices, terms of sales and service agreements.

Senior Sales Consultant / Business Development

Harvey Norman Everton Park
09.2015 - 07.2018

Senior Sales Consultant / Business Development

Stocks Appliances Clayfield & Ashgrove
02.2014 - 09.2015
  • Retail & Commercial Sales of Kitchen, Bathroom and Air Conditioning Products Brands including Gaggenau, Miele, Neff, Bosch, Asko, Hans Grohe Clark, Oliveri, Franke, Zucchetti Fujitsu , Mitsubishi , Panasonic plus many more
  • Business Development, Canvassing of Builders, Architects, Developers and Designers

Showroom Manager / Business Development

Bretts Architectural Showroom
03.2013 - 02.2014
  • Day to Day Management of Retail and Trade Business Provision of exceptional customer service standards Staff Rostering, Evaluation, Sales Training, Recruitment and Development Inventory management, stock control Business Planning/Promotions/Performance Monitoring Retail Sales of Gaggenau, Neff, Miele, Scholtes, Villeroy & Boch, Argent, Plus many more Business Development Marketing, Advertising

Franchisee

Harvey Norman, Derni Group of Companies
01.2011 - 03.2013
  • Provision of exceptional customer/client service
  • Day to day management of successful franchise operation
  • Achieve growth and development of the franchise brand and turnover
  • Achievement of weekly, monthly and annual targets and KPI's
  • General management and store administration - Cash/EFTPOS
  • Strategic client business development /supplier negotiation
  • P & L, budgets, forecasting and results reporting
  • Business Planning/Promotions/Performance monitoring
  • Inventory management, stock control, ordering and pricing
  • Daily staff motivation, induction and product training
  • Staff rostering, evaluation, recruiting, sales training and development
  • Transport, logistics - warehouse and supplier liaison
  • Customer/Client complaint resolution

Sales Representative / BDM

Clive Peeters, Morayfield
01.2008 - 01.2011
  • Wholesale of products to resellers including Sports Stores , Garden centres, Kitchenware stores Business development , Cold calling Range of Products included Sports Equipment , Small Kitchen Appliances and Cookware, Giftware plus many more from Brands such as Shun ,Iconix and Cusinepro Sales and negotiating with Owners, Managers and Sales Staff Maintaining regular call cycles Merchandising Training
  • Business Closed .

Store Manager / Business Development

Clive Peeters
01.2004 - 01.2008
  • Exceptional 100% Customer/Client service - Internal/External
  • Provide directional leadership ( Department Managers - Sales team)
  • Achieve growth and development of major brands and turnover
  • Recruit, train, mentor and develop staff – Targets & KPI’s
  • Maximize earnings, minimise costs, drive sales and profit levels
  • Business Development
  • Ensure store marketing and departmental key objectives are met
  • Monitor inventory/implement best practice controls to maintain efficiency
  • Manage/minimize remuneration and general expenditure
  • Manage to $20m Budget
  • Facilitating learning and development requirements for all team
  • Range optimization to improve the customer satisfaction, identify
  • Systems implementation/quality and policy improvement processes
  • Selling of Products to Trade Accounts, Cabinet Makers and Joiners
  • Established referral network with Cabinet Makers
  • Brands: Miele,Neff Bosch, Asko, Fisher & Paykel, Electrolux & Ilve plus

Sales Manager

Clive Peters - Aspley & Macgregor
01.2001 - 01.2004
  • Sales management & administration generally
  • Provide exceptional client service internal & external
  • Business Development
  • Assist inventory Management, ordering and stock control
  • Sales staff recruiting, rostering, training and development

Education

School Certificate -

Riverside High School

Matriculation -

Launceston College

Skills

  • Relationship building and management
  • Goal-setting
  • Operations
  • Account management
  • Sales expertise
  • Verbal and written communication
  • Relationship building and rapport
  • Goals and performance
  • Systems and software programs
  • Order management
  • Revenue Generation
  • Research
  • Product and service sales
  • New Business Development
  • Business development and planning
  • Networking strength
  • Database Management
  • Key decision making
  • Market understanding
  • Territory Management
  • Marketing
  • Quality control
  • Prospect targeting
  • Forecasting ability
  • B to B sales
  • Direct sales
  • Sales processes
  • Solution selling
  • Sales presentations
  • Strategic account development
  • Sales Reporting
  • Trained in consumer marketing
  • Coaching and mentoring
  • Analytical problem solver
  • Accomplished manager
  • Extensive personal network
  • Review of contracts

Timeline

Senior Sales Consultant / Business Development

Harvey Norman Everton Park
09.2015 - 07.2018

Senior Sales Consultant / Business Development

Stocks Appliances Clayfield & Ashgrove
02.2014 - 09.2015

Showroom Manager / Business Development

Bretts Architectural Showroom
03.2013 - 02.2014

Franchisee

Harvey Norman, Derni Group of Companies
01.2011 - 03.2013

Sales Representative / BDM

Clive Peeters, Morayfield
01.2008 - 01.2011

Store Manager / Business Development

Clive Peeters
01.2004 - 01.2008

Sales Manager

Clive Peters - Aspley & Macgregor
01.2001 - 01.2004

Business Development Manager

Mulford Plastics
07 2022 - Current

Sales Representative

Mission Partners
01 2019 - 05 2022

School Certificate -

Riverside High School

Matriculation -

Launceston College
Grant McLoughlin