Grathia Rwigema
Brisbane
Summary
Proven track record of enhancing customer experiences and streamlining operations at TK Maxx, demonstrating exceptional reliability and attention to detail. Skilled in POS system operations and teamwork, consistently exceeding performance targets. Adapted swiftly to diverse roles (in a variety of different departments) at Princess Alexandra Hospital, showcasing versatility and a strong ability to learn and implement new technologies efficiently.
Overview
2
2
years of professional experience
Work History
Retail Associate
TK Maxx
08.2022 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Managed efficient cash register operations.
Certificate III in Medical Business Admin
Princess Alexandra Hospital
02.2024 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked in different roles (ie. Ward Receptionist, Medical Typing, Outpatients and ASO).
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
St Peter Claver College
Riverview, QLD 11-2024
Skills
- Reliability
- Positive and engaging demeanour
- Reliability and punctuality
- Time Management
- Attention to Detail
- Computer Skills
- Critical Thinking
- Teamwork and Collaboration
- Sales proficiency
- Loss prevention awareness
- Damaged goods processing
- POS system operations
- Problem-Solving
Timeline
Certificate III in Medical Business Admin
Princess Alexandra Hospital
02.2024 - 11.2024
Retail Associate
TK Maxx
08.2022 - Current
High School Diploma -
St Peter Claver College
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