Summary
Overview
Work History
Education
Skills
References
Awards
Certification
References
Timeline
Generic

Grayson McBurney

Brisbane,QLD

Summary

Motivated university student with significant experience in customer service and sales, adept at connecting with diverse audiences, including youth and parents. Committed to providing outstanding support and ensuring customer needs are met. Demonstrated success in creating inclusive environments and enhancing customer experiences. Proven ability to work effectively in team-oriented settings.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dance & Drama Teacher

Stage School Australia
02.2024 - Current
  • Co-directed dance for Wizard of Oz Jnr (2024) and Seussical the Musical Jnr (2025).
  • Developed and implemented curriculum-based classes for diverse skill levels.
  • Conducted teaching tours and school incursions to promote musical theatre jazz.
  • Ensured a safe, positive learning environment for all participants.
  • Tailored teaching methods to accommodate varying ages and experience levels.
  • Evaluated student progress through observation and feedback during sessions.

Showroom Manager/Stylist/Retail Sales Associate

Formal Wear of Brisbane
02.2021 - Current
  • Independently manage daily showroom operations, including opening/closing and maintaining a pristine, on-brand store presentation.
  • Plan and execute monthly visual merchandising redesigns to align with seasonal trends and sales campaigns.
  • Deliver personalised one-hour consultations, building strong rapport with clients and families while applying effective upselling and cross-selling techniques.
  • Assisted customers with product selection, providing personalised recommendations.
  • Specialised in delivering personalised bridal experiences for clients with large entourages
  • Handle all phone and in person enquiries bookings via Appointy,
  • Process payments through cash and EFTPOS, and prepare invoices using MYOB.
  • Maintain accurate inventory records using Microsoft Excel.
  • Oversee stock control, including ordering and supplier liaison, to ensure product availability.
  • Resolve customer concerns with professionalism, maintaining a high standard of service.
  • Trained new employees on proper use of POS systems, product knowledge, and customer service techniques.

Assistant Dance Teacher

Jayne Greentree – Fien (Albany Creek State High School)
01.2022 - 11.2023
  • Instructed junior dancers aged five to ten in foundational techniques.
  • Refined choreography for senior students aged twelve to eighteen, enhancing performance quality.
  • Served as choreographer for Albany Creek State High School, leading creative direction.

Retail Assistant

Northside Produce
10.2018 - 05.2019
  • Greeted customers cheerfully, offering advice and fulfilling pet product needs.
  • Managed cash register operations, ensuring accurate reconciliation at close.
  • Provided telephone assistance by greeting customers and processing phone orders.
  • Maintained cleanliness of store and work areas to enhance customer experience.
  • Restocked shelves and ensured proper care for animal stock.

Education

Bachelor of Fine Arts - Dance

Queensland University of Technology
Kelvin Grove, QLD
11-2026

CUA40113 Certificate IV - Dance

Australian Dance Institute
Queensland
12.2021

High School Diploma -

Albany Creek State High School
11-2021

Certification - 11 Certification Levels From Primary To Advanced Level 2

Royal Academy of Dance
Fifth Element Dance
12.2020

Bachelor of Exercise and Sport Science -

Australian Catholic University
Brisbane, QLD

Skills

  • Relationship selling
  • Store operations
  • Staff management
  • Store display management
  • Driven work ethic
  • Sales expertise
  • Choreography development
  • Positive classroom management
  • Adaptable teaching styles

References

Current Referees will be provided upon request.

Awards

  • Certificates of Distinction in Ballet, Royal Academy of Dance(RAD), Advanced Level 2
  • ATAR Dance Subject Level Award 2021
  • Academic Achievement Awards - 2014/2013/2011
  • Sydney Eisteddfod Ballet Scholarship, 1st place – Ravens cast
  • Queensland Certificate of Education, QCE

Certification

  • Queensland Blue Card (Working with Children)
  • Queensland C Class Open Driver Licence

References

References available upon request.

Timeline

Dance & Drama Teacher

Stage School Australia
02.2024 - Current

Assistant Dance Teacher

Jayne Greentree – Fien (Albany Creek State High School)
01.2022 - 11.2023

Showroom Manager/Stylist/Retail Sales Associate

Formal Wear of Brisbane
02.2021 - Current

Retail Assistant

Northside Produce
10.2018 - 05.2019

Bachelor of Fine Arts - Dance

Queensland University of Technology

CUA40113 Certificate IV - Dance

Australian Dance Institute

High School Diploma -

Albany Creek State High School

Certification - 11 Certification Levels From Primary To Advanced Level 2

Royal Academy of Dance

Bachelor of Exercise and Sport Science -

Australian Catholic University

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Grayson McBurney