Gregory Small
Perth,WA
Summary
Proven to excel in high-demand environments, I leveraged my problem-solving skills and positive attitude at Rise to enhance team productivity and customer satisfaction. Skilled in customer service and adept at fostering effective working relationships, my contributions led to a noticeable improvement in operational efficiency and team cohesion, embodying a results-driven approach without exceeding a 55-word limit. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Certificate 3 Aged Care
Rise
Wembley, WA
07.2018 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Certificate 3 Aged Care
Town Of Cambridge
Wembley, WA
06.2012 - 06.2018
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Worker
City Of Subiaco
Subiaco, WA
04.2006 - 02.2010
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Operated various hand tools, power tools, and specialized equipment safely while executing assigned tasks efficiently.
- Supported special projects such as renovations or installations by providing skilled labor assistance when necessary.
- Enhanced equipment performance by performing routine maintenance and repairs as needed.
- Improved facility safety by conducting regular inspections and addressing potential hazards promptly.
- Adapted quickly to changing priorities while effectively managing workload during periods of high demand.
- Increased workspace efficiency by organizing storage areas and maintaining an inventory of tools and supplies.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Ensured optimal building functionality, performing general carpentry, electrical, plumbing, and HVAC tasks as required.
- Completed routine sweeping, mopping, waxing and polishing of high-traffic floors.
- Maintained a safe work environment with compliance to company policies, OSHA regulations, and local building codes.
- Reduced downtime, ensuring timely completion of work orders and addressing emergency repairs promptly.
- Maintained and repaired facilities, equipment, and tools.
- Performed minor landscaping tasks to enhance curb appeal while adhering to established budget constraints.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Properly handled, transported, and disposed of recycled materials.
- Followed instructions from supervisor regarding daily job tasks and duties.
Delivery Driver
I Can Not Remember
Perth, WA
02.2005 - 04.2006
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
- Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining a clean and safe work environment.
- Completed detailed trip logs documenting mileage, hours worked, fuel consumption, and any incidents encountered during deliveries.
- Handled fragile items with care, ensuring minimal product damage during transportation and delivery.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Maintained positive relationships with customers by addressing concerns or inquiries professionally and efficiently.
- Safely transported goods by conducting regular vehicle inspections and following all traffic regulations.
- Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated adaptability in managing last-minute changes to schedules or routes without compromising timeliness or quality of service.
- Maintained high customer satisfaction levels by adhering to strict deadlines and providing excellent service.
- Optimized routes to maximize efficiency and scheduled service stops.
- Reduced fuel costs through effective route planning and consistent monitoring of vehicle performance.
- Collaborated with warehouse staff to ensure accurate inventory management and timely dispatch of products.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Minimized company liability and risks to loads by obeying traffic laws.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Education
High School Diploma -
Ashburton College
Ashburton New Zealand12.1976
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Certificate 3 Aged Care
Rise
07.2018 - 12.2022
Certificate 3 Aged Care
Town Of Cambridge
06.2012 - 06.2018
Worker
City Of Subiaco
04.2006 - 02.2010
Delivery Driver
I Can Not Remember
02.2005 - 04.2006
High School Diploma -
Ashburton College