Greta Mellmann
Sydney,NSW
Summary
Dynamic hospitality professional with expertise in customer service and team collaboration, honed at Breakfast Café. Proven ability to enhance guest experiences and maintain cleanliness standards in high-volume settings. Skilled in cash register operations and resolving customer inquiries, ensuring satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Wait Staff Member
Breakfast Café
Germany
03.2020 - 10.2021
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Delivered excellent customer service by addressing inquiries and resolving complaints promptly.
- Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.
Salesperson
Aldi
Germany
10.2021 - 06.2022
- Operated cash register efficiently, processing transactions accurately and quickly.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Provided support during peak hours, improving overall service speed and efficiency.
Staff Member
Restaurant
Germany
05.2022 - 06.2023
- Collaborated with team members to streamline workflow during peak hours.
- Engaged with customers to provide product information and enhance their experience.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Receptionist
Driving School
Germany
06.2022 - 08.2023
- Managed front desk operations, maintaining organized records and handling payments efficiently.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Wait Staff Member
Cocktailbar
Germany
08.2023 - 08.2024
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Developed knowledge of menu items to provide informed recommendations to guests.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
Babysitter
Au-Pair in America
Atlanta, GA
01.2024 - 10.2024
- Assisted in managing household tasks, including laundry and light cleaning.
- Coordinated transportation for school and extracurricular activities efficiently.
- Played games, worked on puzzles, and read books to young children.
Staff Member
Bakery
Germany
12.2024 - 10.2025
- Maintained cleanliness and organization of bakery displays to attract customers.
- Prepared baked goods for display, following recipes and quality standards.
- Trained new staff on operational procedures and customer service best practices.
Education
High School Diploma -
Ernst-Barlach-Gymnasium
Germany06.2023
Skills
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Food running
- High volume dining
- Team collaboration
Languages
English
Full Professional
German
Native or Bilingual
Timeline
Staff Member
Bakery
12.2024 - 10.2025
Babysitter
Au-Pair in America
01.2024 - 10.2024
Wait Staff Member
Cocktailbar
08.2023 - 08.2024
Receptionist
Driving School
06.2022 - 08.2023
Staff Member
Restaurant
05.2022 - 06.2023
Salesperson
Aldi
10.2021 - 06.2022
Wait Staff Member
Breakfast Café
03.2020 - 10.2021
High School Diploma -
Ernst-Barlach-Gymnasium