Grace Cope
Mount Gravatt,QLD
Summary
Responsible and motivated high-school graduate seeking full or part-time employment within retail or hospitality. Detail-oriented team player with strong organisational skills, a friendly attitude, and the ability to complete tasks to a high standard. Highly self-motivated and efficient independent worker keen to further develop personal skills and knowledge within these industries.
Overview
2
2
years of professional experience
Work History
Simulated Work Environment (Hospitality)
TAFE Queensland, South Bank Campus
06.2023 - 10.2023
- Prepared and served coffee to customers in efficient and timely manner.
- Took dine-in and takeaway orders from customers, and adjusted orders upon request.
- Completed POS transactions and End of Day sales reports.
- Cleaned, waited, and set-up tables prior to and during service.
- Commenced pre-service briefings with staff and debriefs after service.
- Set up bar pre-service and prepared variety of beverages for customers.
Volunteer
The Salvation Army Thrift Store
01.2022 - 07.2022
- Maintained neat and organised facility for functional and aesthetic purposes.
- Categorised donated items and priced appropriately.
- Frequently assisted customers in need with questions and concerns.
- Assisted with special events and programs.
Education
Cert II Hospitality - Hospitality
TAFE QLD
Southbank 06.2024
Cert II in General Education For Adults -
Barrett Adolescent Centre Special School
Wacol, QLD12.2023
Provide First Aid - Nursing
Pathways Academy
Brisbane, QLD11.2023
Short Course in Barista Training - Hospitality
Tactile Learning
Brisbane, QLD06.2023
Responsible Service of Alcohol (RSA) - Hospitality
Tactile Learning
Brisbane, QLD06.2023
Responsible Service of Gambling (RSG) - Liquor And Gaming Industry
Tactile Learning
Brisbane, QLD06.2023
Cert III Visual Arts - Visual Arts
TAFE QLD
Southbank06.2023
Short Course in Numeracy - Mathematics
Barrett Adolescent Centre Special School
Wacol, QLD05.2023
Short Course in Literacy - General Literature
Barrett Adolescent Centre Special School
Wacol, QLD05.2023
Cert II Skills For Work And Vocational Pathways -
Barrett Adolescent Centre Special School
Wacol, QLD10.2022
Skills
- Interpersonal communication skills
- Fast Learner
- Problem solving skills
- Ability to work autonomously and within team environment
- Customer service skills
- Attention to detail
- Organisational skills
- Cleaning and sanitation
- Adaptability
- Personal Presentation
Referees
Daniel Goodall Louise Dornan
Teacher Teacher
Barrett Adolescent Centre Barrett Adolescent Centre
22 Lofter St 22 Lofter St
Tennyson QLD 4105 Tennyson QLD 4105
dgood124@eq.edu.au ldorn2@eq.edu.au
Timeline
Simulated Work Environment (Hospitality)
TAFE Queensland, South Bank Campus
06.2023 - 10.2023
Volunteer
The Salvation Army Thrift Store
01.2022 - 07.2022
Cert II Hospitality - Hospitality
TAFE QLD
Cert II in General Education For Adults -
Barrett Adolescent Centre Special School
Provide First Aid - Nursing
Pathways Academy
Short Course in Barista Training - Hospitality
Tactile Learning
Responsible Service of Alcohol (RSA) - Hospitality
Tactile Learning
Responsible Service of Gambling (RSG) - Liquor And Gaming Industry
Tactile Learning
Cert III Visual Arts - Visual Arts
TAFE QLD
Short Course in Numeracy - Mathematics
Barrett Adolescent Centre Special School
Short Course in Literacy - General Literature
Barrett Adolescent Centre Special School
Cert II Skills For Work And Vocational Pathways -
Barrett Adolescent Centre Special School
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