GUDLA SIDDESH
Brisbane
Summary
Customer-focused professional with experience in fast-paced hospitality and retail environments. Skilled in handling customer interactions, resolving complaints efficiently, and maintaining high service standards. Experienced in cash handling, barista operations, and inventory management. Reliable, adaptable, and committed to delivering excellent customer service in convenience retail settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista & Customer Service
Shingle Inn
05.2024 - Current
- Prepared high-quality coffee and beverages as a trained barista
- Delivered friendly and efficient customer service in a fast-paced environment
- Handled customer complaints professionally, ensuring customer satisfaction
- Managed stock levels and assisted with inventory control
- Maintained store cleanliness and food safety standards
Manager
Nando's
Kenmore
- Supervised daily operations and ensured smooth store performance
- Managed inventory, stocktake, and ordering processes
- Provided excellent customer service and resolved customer concerns
- Ensured compliance with food safety and hygiene standards
- Trained and supported team members to maintain service quality
Education
Master of Food Science and Technology -
The University of Queensland
Skills
- Customer Service
- Communication
- Complaint Resolution
- Problem Solving
- Cash Handling
- POS Systems
- Inventory Management
- Stock Management
- Barista Operations
- Food Service Operations
- Teamwork
- Time Management
- Attention to Detail
- Cleanliness Standards
Certification
Responsible Service of Alcohol (RSA)
Timeline
Barista & Customer Service
Shingle Inn
05.2024 - Current
Manager
Nando's
Master of Food Science and Technology -
The University of Queensland